Analyst, Service Excellence, Improvement and Projects
Analyst, Service Excellence, Improvement and Projects
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Job Description
Analyst Service Excellence Improvement and Projects
Position Number:0053660
Location:Parkville
Role type: Fulltime; Fixedterm (Secondment) for 12 months
Department:HR Services
Salary: UOM 7 $109093 $118091 p.a. plus 17% super
- Collaborate on HR innovation / Deliver impactful projects / Enhance universitywide operations
- Apply now to contribute to the future of HR services and drive organisational excellence at the University
The University of Melbourne
We take pride in our people who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more viaour websiteand stay connected with our stories and people onLinkedIn.
Your next career opportunity
As an Analyst in Service Excellence Improvement & Projects youll play a pivotal role in enhancing HR services across the University. You will have the opportunity to lead special projects analyse data for informed decisionmaking and implement continuous improvement initiatives. Your work will directly impact the efficiency and effectiveness of HR operations allowing you to build strong relationships and become a trusted advisor within the HR function and Business Services.
Your responsibilities will include:
- Drive Continuous Improvement: Support and deliver special projects aimed at enhancing HR services and processes across the University
- Provide DataDriven Insights: Analyse and synthesize data to offer reliable recommendations and commentary on trends supporting executive decisionmaking
- Enhance Compliance and Knowledge: Develop initiatives to build understanding of HR policies and procedures among teams ensuring the University meets its obligations
- Collaborate with Stakeholders: Build strong relationships across the HR function and Business Services understanding and meeting diverse stakeholder requirements
You may be a great fit if:
You are a proactive and analytical professional with a strong background in HR project management or data analytics capable of driving continuous improvement and delivering datadriven insights to enhance HR services across the University.
You may also:
- Possess an undergraduate qualification in Human Resources Project Management or Data Analytics
- Have excellent interpersonal skills and the ability to build effective relationships with senior stakeholders
- Demonstrate strong project and process management skills including analytics and process mapping
- Excel in communication and engagement with the ability to present HR information to diverse audiences.
- Have experience in facilitating workshops for project scoping and requirements gathering
- Show a commitment to innovation and continuous improvement in HR processes
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment including:
- Supportive flexible work arrangements underpinned by our commitment to inclusion and wellbeing
- Progressive considerate leave provisions to empower your worklife balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and wellbeing services including a leading Employee Assistance Program
For more information check outour benefitspage!
Your new team HR Services
HR Services provide specialist and transactional services across the employee lifecycle including recruitment payroll and travel.
The Service Excellence Improvement & Projects team deliver projects driven by senior leadership priorities and compliance initiatives for HR Services and the wider HR portfolio and lead activities to embed a culture of continuous improvement within HR Services.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a childsafe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued respected and have the opportunity to thrive regardless of gender identity ethnicity sexual orientation disability age being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrierfree and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages including accessible document formats and alternative application methods. To discuss your specific requirements please feel free to contact Bec Tuckeror send an email titled Reasonable Adjustments to . You can find more information for applicants requiring reasonable adjustments on our Careers website: and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians with unprecedented investment to attract nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information including ourIndigenous strategy please visit you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support please feel free to contact our Indigenous Employment & Development team via email at .
Working at the University what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesnt have a valid Working with Children Check they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential!
Is this the perfect opportunity for you Apply today! Including the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process please feel free to contact Alex Spezza via email at ensuring that you include the Position Number and the Job Title as the subject. Alternatively if you have any questions regarding the role specifics please feel free to contact Daniel Dorall via email at.Please do not share your application to these email addresses.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position DescriptionAdvertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
Required Experience:
IC
Employment Type
Contract
