Library Assistant II

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Job Description:

Do you enjoy solving complex problems in a collaborative teambased environment Do you want to make an impact by ensuring consistent and easy access to trustworthy information

The Iowa State University Library is seeking qualified candidates for a fulltime (40 hours per week) Library EResources Assistant position to join our collaborative team. The successful candidate will play a core role in ensuring that the librarys collections of online books journals videos and databases are accessible and discoverable to the Iowa State University campus and community with particular responsibilities in the area of ebook and streaming video collections. This position maintains consistent records of eresources and investigates and resolves problems utilizing a variety of online information systems. Prior knowledge of library collections and services is preferred but training is available.

The successful candidate will be eager to learn new systems perform with a consistently high level of focus and attention to detail work well both independently and as part of a team and demonstrate a commitment to contributing to a welcoming and collaborative working and learning environment.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Characteristic Duties and Responsibilities

• Manages system records to facilitate the discovery and access of the librarys eresources with a focus on proactive maintenance of video collections and ebook collections in the librarys automation system.

• Utilizes a variety of vendor systems in collaboration with Metadata Services staff to improve bibliographic descriptions of ebooks and streaming videos within licensed collections. Coordinates the creation or import of bibliographic records within ebook series and electronic standing orders.

• To ensure timely and effective access to new titles within the ebook and video collections monitors and troubleshoots ongoing imports of bibliographic records from external systems.

• Monitors and acts on changes to the eresources knowledge base to ensure the ongoing accuracy and stability of the librarys eresources access points.

• Takes ownership of simple or moderately complicated eresources problem tickets related to ebook and video collections resolving issues providing timely and helpful responses to users and escalating to EResources Librarian when necessary.

• Facilitates the new order process for some ebook collections and streaming video collections.

• Creates and manages system records to effectively document and monitor the librarys electronic resources licensing agreements.

• Provides support for library project work within and outside the department.

Knowledge Skills and Abilities

Indepth knowledge of units routines functions policies procedures and forms.

Ability to communicate effectively with staff and library users orally and in writing.

Knowledge of library terminology and academic and bibliographic vocabulary.

Basic skill in utilizing a computer software online systems and conventional office equipment.

Ability to respond to a variety of queries from library users and staff requiring judgment in the application of unit policies.

Ability to accurately follow and interpret oral and written instruction and exercise judgment in its application.

Ability to organize and prioritize multiple tasks.

Ability to exercise functional supervision over employees.

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Application Instructions:

To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process please email or callor Toll Free:.

Why Choose ISU

Iowa State Employees enjoy comprehensive health and worklife benefits including medical and dental; as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation holiday and sick time and leave plans
Onsite childcare (Ames Iowa)
Life insurance and longterm disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program

Original Posting Date: