Pool Supervisor Seasonal
Pool Supervisor Seasonal
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Pool Supervisor (Seasonal)
Location: Wentworth by the Sea
Department: Recreation / Guest Services
Reports to: Executive Housekeeper / Assistant General Manager
Job Summary:
Wentworth by the Sea is seeking a dedicated and serviceoriented Pool Supervisor (Seasonal) to oversee all aspects of pool operations during the summer season. This leadership role is responsible for supervising contract and inhouse staff ensuring a consistently highquality guest experience at our pools and maintaining safety cleanliness and operational efficiency at all times. This individual will play a key role in elevating service standards while managing the daytoday execution of tasks and staff performance.
Key Responsibilities:
- Oversee all aspects of pool operations including direct supervision of Pool Attendants and active coordination with Food & Beverage and Banquet teams to ensure seamless guest service.
- Conduct daily opening and closing procedures ensuring pools marinas walkways lawns and surrounding areas are clean wellstocked and guestready.
- Serve as the main point of contact for pool guests responding promptly and professionally to inquiries concerns and special requests.
- Train coach and provide ongoing support to pool staff in both service standards and operational procedures including HotSOS and safety protocols.
- Maintain safety and security of all pool areas ensuring guests are following usage guidelines and resort rules.
- Assist with towel replenishment poolside service and occasional light food & beverage support when needed to maintain flow and guest satisfaction.
- Coordinate with housekeeping for towel supply and cleanliness of pool restrooms.
- Monitor the condition and functionality of all poolrelated equipment and amenities; report or resolve issues promptly.
- Manage communication and task tracking using HotSOS and other resort systems ensuring accurate guest information and staff assignments.
- Support propertywide priorities especially during highoccupancy periods and collaborate closely with leadership to ensure seamless guest service.
Qualifications:
- High school diploma or equivalent required.
- 12 years of experience in a hospitality recreation or supervisory role preferred.
- CPR/First Aid certification is not required but strongly preferred in an ideal candidate.
- Basic understanding of pool operations safety standards and guest service best practices.
- Experience using HotSOS or similar systems is a plus.
- Strong interpersonal and communication skills with the ability to lead and motivate a team.
- Able to work in outdoor conditions for extended periods and lift up to 50 lbs.
Physical Demands & Work Environment:
- Must be able to stand walk bend stoop and lift throughout an entire shift.
- Outdoor work in varying weather conditions.
- Work schedule includes weekends and holidays.
Required Experience:
Manager
Employment Type
Full-Time
