Title: Estimating and Marketing Services Manager
Job Classification: Salaried Exempt
Department: Operations
Reports To: General Manager of Operations
Purpose of Position: The primary responsibility of the Estimating and Marketing Services Manager is to develop cost estimates and coordinate outsourced printed materials and services for routine and complex jobs as required by customer requests. The Estimating and Marketing Services Manager is an integral part of the Companys workflow has a strong awareness and understanding of all production activities and must be able to create accurate estimates in a timely and efficient manner. They work closely with Account Executives Account Managers and all areas of production to ensure projects can be produced in the most costeffective manner. Essential Responsibilities:
- Use the Companys estimating software to calculate labor and material costs of producing direct mail and other printed materials based on specifications outlined from Account Executives or Account Managers.
- Examine specifications sketches and/or layouts to assist in determining production costs.
- Understand and consider factors such as size number of sheets or pages paper stock binding operations number of ink colors and quality of finished product to determine the most costeffective production method.
- Daily machine scheduling in all departments working with Managers to set workload priorities.
- Confer with Management and/or production personnel to develop or confirm information regarding various cost elements.
- Maintain knowledge of current and new print technologies.
- Communicate and negotiate with vendors on behalf of the company to obtain competitive pricing & scheduling to meet customers needs.
- Develop solutions and results through continuous improvement; collaborate with various departments to fully understand new product offerings and be able to discuss present and implement them.
- Work with the Director of Workflow and Automation Plant Manager Finishing Manager and other members of the Production Team as needed to get feedback on production choices answer any questions they have and clarify technical specifications.
- Communicate any potential concerns to the Account Executive Account Manager and Director of Customer Experience as needed.
- Participate in special projects as assigned.
- Provide assistance and coverage to others in the Job Planning department as needed.
Skills and Abilities:
- Excellent interpersonal and communication skills interacts with various people in a friendly professional manner.
- Continuously learn and communicate with others about graphic communication and mailing services including but not limited to; printing processes paper options USPS postal knowledge and product specifications.
- Strong organizational skills and attention to detail.
- Complete timesensitive tasks in an efficient manner.
- Interpret information in mathematical written and diagram form.
- Use arithmetic to perform systems administration duties; reviewing analyzing and reporting accurate information.
- Adept with using a computer and has experience in the Microsoft Office suite of software including Excel.
- Experience with ERP and CRM systems.
- Make sound decisions and resolve problems using facts experience problem solving tools and personal judgment.
- Negotiation skills and conflict resolution abilities.
- Work on various projects simultaneously and adapt to constantly changing situations.
- Understand the effects of technological and economic trends that impact Company plans.
- Able to institute change without unduly disrupting organization effectiveness.
Physical Demands: Requires 100% field of vision capabilities. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Reasoning Development: Apply principles of logical thinking to define problems collect data establish facts and draw conclusions. Interpret an extensive variety of financial and technical information in mathematical or diagrammatic form. Deal with several abstract and concrete variables. Control activities of individual and multiple processor units simultaneously. Requires ability to productively interact and perform well in a fast paced demanding pressure/stressful environment created by extreme workflows and demanding or changing deadlines. Educational/Experience: Education training and experience. Any combination of education training and experience which demonstrates ability to perform the duties and responsibilities as described.
Performance Measurement:
Performance feedback will take place both verbally and written on a daytoday as needed basis recognition in monthly employee recognition meetings formal training on changes in SOP as needed with a formal review by the supervisor at least annually.
Required Experience:
Manager