Technician, Product Engineering
Technician, Product Engineering
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Product Engineering Technician
The Product Engineering Technician aids in the review of product applications and completes product application reviews on customer requests for special products. Provide product application engineering and technical support to Customer Service Purchasing and Sales teams distributors installers and customers/end users. This position will be locatedonsite at our Mequon WI facility.
What will you be doing
- Review product applications for viability and safety. Recommend solutions and assist in the implementation of those solutions.
- Troubleshoot and solve product issues. Recommend solutions and follow up on their implementation.
- Investigate field issues with parts and products. Travel to jobsites and prepare detailed field reports.
- Diagnose maintain repair and install companys products.
- Train distributors and end users.
- Assist in administration of Warranty and Service policies.
- Identify tools (electronic and others) that will assist APS distributors in providing excellent service to endusers.
- Review and create product documentation.
- Assist Customer Service and Purchasing teams to locate the product documentation and sources forproducts.
What are we looking for:
- Associate or bachelors degree in electrical/mechanical engineering Engineering Technology or a related field is a plus.
- 35 years of experience in a field service or technical support.
- Advanced/Intermediate skill level with Microsoft Office Suite; Word Excel Project and PowerPointpreferred.
Why Apply
- Empowerment: Youll work as part of a global team in a flexible work environment learning and enhancing your expertise.
- Innovation: You embrace challenges and want to drive ambitious change.
- Integrity: You are resultsoriented reliable straightforward and value being treated accordingly.
#LIonsite
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Required Experience:
IC
Employment Type
Full Time
