Associate - Equipment Services Support
Associate - Equipment Services Support
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Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity:
Avantor is looking for an Associate for the Equipment Services Team. The associate should be working as a member of a multidisciplined customer support team who can be a Proactive team member who communicates well with others and is dedicated to achieving team targets. Must have a flexible approach and ability to work well under pressure in a fastmoving environment.
What were looking for
Preferred Qualifications:
Customer centric.
Good telephone technique.
Computer literate intermediate knowledge of Microsoft Excel.
Ability to multitask.
Effective/comprehensive communication.
Delivers quality through attention to detail high level of accuracy.
Selfmotivated and demonstrates initiative and results orientated.
Meets business commitments through acceptance of accountability customer ownership time management punctuality/attendance.
Supports team manager and team colleagues.
Analytical and Critical Thinking
Collaboration & Teamwork
Continual Improvement and Innovation
Customer Focus
Developing People
Driving Results
Adhere to VWRs policies procedures rules and guidelines.
Uphold VWR Culture and Values at all times.
How you will thrive and create an impact
Work as part of the Customer Support team.
Demonstrate professionalism confident telephone skills.
Establish and maintain excellent customer relationships.
To carryout customer support functions that meets deadlines and responsibilities demonstrating politeness proficiency and skilled behavior.
Timely and professional response to incoming telephone calls
Resolve customer product and service queries/complaints.
Pricing enquiries
Internet queries/registrations
Provide information on product availability.
Provide Certificates of Analysis
Any other customer support functions
To ensure health and safety is supported within the workplace.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor
Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances lifechanging science.
The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
3rd party nonsolicitation policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Required Experience:
IC
Employment Type
Full-Time
