International Emergency Medical Nurse - Part Time (22.5 Hours)
International Emergency Medical Nurse - Part Time (22.5 Hours)
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Job Description
By joining AXA Partners you will work in a responsible company which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyones skills whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally at AXA we work to make a real difference to people when amazing things happen and when we create opportunities for a better life the feeling of pride is extraordinary.
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives by offering products and services which satisfy their needs in the areas of insurance personal protection saving and asset management. AXA is the leading insurance brand worldwide with over 100 million clients. We are transforming from payer to partner for our client with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First Courage Integrity and One AXA.
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services travel insurance and credit protection.
AXA Partners role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise we design and deliver worldwide solutions for partners and communities. We protect what matters when it matters.
Join Our Team as a Compassionate and Diligent International Medical Emergency Nurse in OfficeBased Role.
Are you an experienced nurse looking for a challenging parttime role that offers flexibility and continuous learning We are seeking passionate and qualified nurses to join our dynamic International Emergency Team providing topnotch medical assistance to our customers worldwide.
Key Responsibilities:
Provide timely and appropriate information to customers over the phone based on professional expertise and training. - Exceed customer expectations for each case and ensure their needs are met.
- Regularly monitor individual cases to maintain focused and effective service.
- Collaborate with healthcare professionals and organisations to deliver prompt and accurate service.
- Utilise necessary IT software systems and stay updated on medical information.
- Communicate effectively with medical professionals globally when required.
- Provide highquality training to medical assistance personnel and maintain medical equipment as needed.
- Exercise cost control within insurance policies and escalate issues when necessary.
- Anticipate approve and monitor estimated costs for clients updating them regularly.
- Maintain relevant professional qualifications and accreditations.
Unique Opportunities:
- Option to perform commercial repatriations.
- Long stretches of time off ideal for personal travel or family time.
- Excellent opportunity for clinically working nurses to try out an assistance job without leaving their clinical role entirely.
Rewarding Role:
As one of the few assistance companies where the International Emergency Medical Assistance Nurse handles all aspects of medical assistance this role is complex yet highly rewarding. We challenge and inspire our team ensuring constant progress and development.
Working Hours:
We are one of the only assistance companies where the Medical Team works parttime. This role allows you to work in large blocks providing ample time off in between shifts. Minimum 3month officebased training period with potential for hybrid working once completed.
Over the course of your rota you will work one of three different shift types:
- Early Shift 07:30 15:30
- Late Shift 12:00 20:00
- Day Shift 10:00 18:00
Shifts will cover Monday to Sunday including bank holidays. Shifts are scheduled via a set 8week rota that repeats itself providing consistency and simplicity.
Salary:
For this part time role with an average of 22.5 hours per week we are offering a prorata salary of 24570 per annum (based on the fulltime salary of 38220).
Training:
You will receive an extensive training programme and will be assigned a dedicated Training Buddy. Please note that training will follow the shift pattern of the role. At AXA Partners we take great pride in our exceptional customer care and our unwavering focus on continuously enhancing our highquality support and nurturing the development of our team.
Qualifications/Experience:
- Registered Nurse with a minimum of 5 years postregistration experience including at least 2 years in acute areas such as ITU/A&E/CCU or equivalent.
- Evidence of current registration and revalidation with NMC and membership of the Royal College of Nursing. Experience in repatriation work is desirable.
- Sufficient medical knowledge travel insurance knowledge and worldwide repatriation knowledge to make decisions according to set protocols on behalf of the duty MO.
- Excellent customer service and communication skills with the ability to handle language and cultural barriers.
- Willingness to take initiative to solve problems and know when to refer to a doctor or operations team leader.
- Superorganized with the ability to work under pressure and meet customer deadlines.
- Extensive worldwide personal travel experience is desirable.
- Additional language skills would be advantageous but not essential.
Essential Requirements for Repatriation Work:
- Ability to work alone and unsupervised making instant decisions to ensure patient safety including improvisation when necessary.
- Ensuring uptodate ILS / ALS / PALS training every year and biannual health and safety training.
- Knowing when to communicate with the UK office base if there are issues beyond your control during repatriation work.
- Maintaining sufficient clinical knowledge to handle medical situations within the scope of your Duty of Care responsibility.
Application Process:
- Prescreening quick telephone call with a member of the recruitment team to discuss key details of the role answer topline queries and complete a background screening questionnaire.
- First stage interview a short virtual interview with the Head of UK Medical Services conducted via Microsoft Teams.
- Assessment Centre 4hour assessment centre held onsite in the Redhill office that includes a building tour skills test and a final stage interview.
Required Experience:
Intern
Employment Type
Part-Time
