Neurosciences Unit Coordinator Per Diem Department Bwh

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

At Brigham and Womens Hospital we are dedicated to delivering lifegiving breakthroughs. We are inspired by our patients courage our caregivers compassion and our scientists curiosity. Our mission is built on the promise to care and the drive to cure the humanity to heal and the tenacity to never give up. Because life is at stake. We are a scientific clinical and academic power house with a long history of firsts architects of innovation for life. Together we are finding new ways to predict prevent and treat the most challenging diseases while delivering worldclass care with a profoundly human touch. With so many breakthroughs within reach we know that the time to confront the worlds toughest medical challenges is now. Together we can transform the future of medicine with . Join us. The Unit Coordinator will be responsible for: Principles Duties and Responsibilities: Responsible for ensuring that the patientand family members are attended to in a caring and attentive manner. Respond to the needs of the patient/family members in a timely manner and always maintains a professional and friendly demeanor . Work cohesively as a member of the Patient Care Team and will take a proactive role in ensuring the smooth and efficient operation of the unit. Responsible for greeting all patients and families and providing a complete unit orientation and responding to initial questions from family member and patients. JOB TITLE: Unit Coordinator FLSA: NonExempt

GRADE: 205US JOB CODE: 1573

REPORTS TO: Operations Manager CURRENT APPROVAL DATE: December 2015 Responds to the individual needs of patients/families. Maintains hospital service standards with particular attention to personal/behavioral staff teamwork and patientstaff interaction guidelines. Responsible for answering coordinating and managing all phone calls to the unit. Places pages and phone calls upon request of clinical staff. Coordinates all paperwork coming onto unit including all fax referrals. Prepares and maintains all patient medical records in a neat and orderly manner; properly label each page and file laboratory and other information in individual record. Responsible for scheduling all patient diagnostic tests appointments and consults upon direction of physician or RN. Arranges patient escort and transport services. Coordinates all logistics of patient discharge including checking on family notification transportation equipment prescription and followup appointments. Perform clerical duties to admit transfer and discharge patients. Make certain that patient record/chart information plate personal belongings and requisitions accompany the patient on transfers. Prepares all diet order sheets and submits for approval from physician or RN. Act as a liaison and assist in problem solving with ancillary services and all other departments which provide services or have an effect on unit activities. Provides back up coverage for patient transport including escorting discharge patients/family. Daily monitors and ensures that Advance Care Directives are up to date and in the patient chart. Performs all other duties as assigned.

To qualify you must have: Associates Degree preferred. High School Diploma or equivalent required. However a student with appropriate judgement and other qualifications (ability to complete job functions etc) can be considered for this position with appropriate review and approval. 12 years of experience in medical customer service setting preferred but not required. Knowledge of Medical Terminology Computer knowledge in windowsbased environment strongly preferred. Demonstrated customer service skills

Additional Job Description

Onsite

75 Francis Street

0

Per Diem

Rotating (United States of America)

The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at (857)2827642.

Mass General Brigham Competency Framework