Consultant, Java Support
Consultant, Java Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Consultant Java Support
In this role you would be primary responsible for supporting and enhancing web application.
Responsibilities
Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers partners clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
Creating scheduling monitoring jobs troubleshooting jobs
Go through logs and trace back to code as to what is going wrong.
Manage and resolve production incidents. Covers system outages job failures system defects data defects and end user support.
Execute and manage daytoday operations via ticketing tools and processes.
Ensure appropriate tool is updated in accordance with SLA specifications with case notes status updates and case closure information.
Responsible to test the application features should understand any testing tool.
Shift requirement:
Flexible to work in morning/afternoon/evening/night shifts on a rotation basis as the candidate may have to work with global teams in different time zones.
Qualifications we seek in you!
Minimum Qualifications / Skills
B.E./ B. Tech/ MCA or equivalent
Preferred Qualifications/ Skills
Experience in Corejava J2EE and AWS
Strong understanding in Relational database concepts
Should have an exp. in framework like Spring Struts etc.
Good knowledge and work experience of Oracle Database SQL
Experience with Maven GIT html jsp CSS JavaScript
Ability to communicate friendly and cultural behavior during customer contact and should have strong customer focus.
Strong written and verbal communication skills
Flexible to work in shifts on rotation basis.
Willingness and ability to multitask.
Willingness to learn the Product/Platform and associated technologies.
Ability to be learn and apply new processes and tools.
Technical understanding of products/services and/or ecosystem being supported.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Contract
Employment Type
Full-Time
