Application Development & Support Manager- Oracle Order Management
Application Development & Support Manager- Oracle Order Management
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Job Description
Vertiv a $4.5B global organization with nearly 20000 employees designs builds and services critical infrastructure that enables vital applications for data centers communication networks and commercial and industrial facilities. We support todays growing mobile and cloud computing markets with a portfolio of power thermal and infrastructure management solutions.
Position Summary:
The Oracle Order Management Functional Analystprovides enduser support related to Oracle Ebs Order Management applications. He/She supports Order to Cash processes during implementations projects as well as business as usual activities. He/She analyzes business requirements and system enhancements prepares functional and technical specifications solves issues and identifies their root causes to prevent them in future.
Key Duties- support Order Management applications enduser
- analyze and solve problems related to Oracle Ebs Order Management applications including Oracle Advanced Pricing Shipping Execution Inventory
- lead or participate in root cause analysis / corrective action for critical issues and incidents
- lead the development and the deployment of Oracle Ebs Order Management applications particularly in the designing building testing implementation and stabilization.
- develop test plans to ensure proper system functionality and defects free release and meet business requirements. Maintain systems to ensure reliability and performance.
- deploy system enhancements service requests (change requests) ensuring solution is scalable and meets overall business requirements and identify/document functional gaps maintaining documentation for changes made to system
- monitor support and enhance software integrations in Order to Cash area
- collaborate with the Project Management Office to estimate the delivery timelines estimate resourcing needs and identify risks & issues upfront
- cooperate with colleagues on other team in order to design harmonized solutions
- conduct ongoing quality reviews and analysis of data in Order to Cash area; identifies data quality issues and escalates for corrective actions
- work effectively with remote team members outsourced resources and users to complete tasks.
School Background / Working Seniority
- 25 years of experience developing with Oracle Ebs Release 12.2
- Bachelors degree or equivalent
- International experience
- Experience in an international System Integrator company is a plus
Basic Skills
- Strong English language skills
- PMP or equivalent project management certification preferred
- Analytical and Problemsolving skills are required
Technical / Functional skills
- Deep experience with Oracle Ebs Release 12.2 specifically in:
- Oracle Order Management
- Oracle Advanced Pricing
- Oracle Shipping Execution
- Oracle Inventory
- Experience with Oracle ASCP is a plus
- Experience with PL/SQL
- Experience creating Functional Requirement Documentation and Test Script
- Excellent Communication and Teamwork skills
- Process Discipline and Documentation skills essential
- Ready to move beyond own area of comfort
- Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuations
Required Experience:
Manager
Employment Type
Full Time
