Claims Associate
Claims Associate
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Job Description
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives by offering products and services which satisfy their needs in the areas of insurance personal protection saving and asset management. AXA is the leading insurance brand worldwide with over 100 million clients. We are transforming from payer to partner for our client with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First Courage Integrity and One AXA.
Provide Call Centre Customer Service coverage to assist clients with their claims
Administer claims related to Wallet Protect Disability Involuntary Unemployment Life & Auto GAP
Scan and store claims documentation accurately and securely
Ensure compliance with local insurance regulations and internal policies
Continuously seek improvement opportunities to enhance customer service and satisfaction
Maintain accurate data registration in internal systems
Communicate effectively ensuring impeccable quality in both written and spoken interactions with clients and partners
Collaborate with team members to foster a positive working atmosphere and support overall team objectives
#LICEE
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services travel insurance and credit protection.
AXA Partners role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise we design and deliver worldwide solutions for partners and communities. We protect what matters when it matters.
- Care Leave: 5 days for caregiving per year after trial period
- Recovery Leave: additional leave for life situations related to parenthood
- Additional Coparent Leave: 8 weeks fully paid by the employer including weeks guaranteed by legislation
- Meal vouchers (paid since 1st day): 5 EUR per day
- Pension insurance
- Life insurance
- Medical care
Minimum secondary education
Experience in a similar role or in a customer call center is a plus
Customer service oriented and able to work under pressure
Competent knowledge of MS Office applications
High degree of responsibility analytical skills and the ability to think out of the box.
Experience in claims handling is a plus
Fluent in Greek and English
Energetic with a strong commitment to deliver highquality service
If you are ready to take the next step in your career and make a difference in the lives of our clients apply today!
Please share your CV in English. Our recruitment team is based in the Czech Republic so please be aware that you may receive a call from an unfamiliar number. The recruitment process will be conducted in English.
Required Experience:
IC
Employment Type
Full-Time
