Operations Associate
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
As an Operations Associate you will play a crucial role in ensuring the smooth operation of different key activities. You
will collaborate with crossfunctional teams including finance trading and product development to execute essential
operational tasks. This position requires meticulous attention to detail excellent problemsolving skills and a deep
understanding of the crypto asset landscape. If you thrive in a fastpaced environment and are passionate about the
future of digital currencies we invite you to join our team.
Duties and Responsibilities:
Analyze Different streams of trading data transaction data user behavior to improve processes and eliminate
inefficiencies.
Conduct liquidity planning to efficiently manage funds in bank accounts and liquidity providers.
Manage credit lines and settlement processes to facilitate seamless transactions.
Export reports from liquidity providers analyzing and documenting relevant data.
Investigate and resolve unmatched transactions ensuring accuracy in financial records.
Execute overthecounter (OTC) trades and manage associated processes.
Monitor payment service provider transactions addressing inquiries and chargebacks.
Address issues and user inquiries providing exceptional customer support to the client relations team.
Monitor card processor performance identifying and addressing any operational issues.
Assist in preparing due diligence for listing new assets in collaboration with the Product Team.
Communicate with vendors for product evaluation onboarding requirements and commercials.
Collaborate with liquidity providers to communicate bugs issues and inquiries ensuring timely resolutions.
Research solutions and products related to ongoing development initiatives providing operational insights.
Qualifications and Requirements:
Bachelors degree in Finance Business Administration or a related field (or equivalent experience).
13 years of experience in financial operations within the crypto asset industry or related financial sector/trading
firms.
Excellent problemsolving and analytical skills with keen attention to detail.
Solid understanding of cryptocurrency markets exchanges and trading platforms is a plus.
Proficient in using data analysis tools and generating dashboards/reports.
Strong communication skills with the ability to collaborate effectively across teams.
Experience in executing overthecounter (OTC) trades is a plus.
Ability to work in a fastpaced environment with tight deadlines and shifting priorities.
Selfmotivated with the ability to work both independently and in a team.
Comfortable with working on a shift basis.
Skills:
Strong analytical abilities: Capable of analyzing trading data transaction data and user behavior to identify
inefficiencies and improve processes.
Financial acumen: Understanding of liquidity planning credit lines settlement processes and financial records
management.
Problemsolving skills: Ability to investigate and resolve unmatched transactions address operational issues and
provide exceptional customer support.
Cryptocurrency knowledge: Familiarity with cryptocurrency markets exchanges trading platforms and related
financial operations.
Data analysis proficiency: Skilled in using data analysis tools to generate reports and dashboards for
decisionmaking.
Communication skills: Effective communication with crossfunctional teams vendors and liquidity providers.
Adaptability: Ability to work in a fastpaced environment with shifting priorities and tight deadlines.
Collaboration: Capacity to collaborate effectively across teams and with external partners to achieve operational
goals.
Required Experience:
IC
Employment Type
Full Time
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