Financial Aid Counselor
Financial Aid Counselor
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Job Description
Position
Financial Aid Counselor
Division:
Business & Finance
Department:
Financial Aid Office
Reports to:
Director of Financial Aid
Position Summary
Under the supervision of the Associate Director of Financial Aid the Financial Aid Counselor willsupport all aspects of financial aid processing. The FA counselor will manage a caseload of students and have a working knowledge of all financial aid policies and procedures relating to eligibility awarding and adjustments of student financial aid both federal and state. The FA Counselor will also assist the frontline staff with client services and the Financial Aid Assistant with application processing.
Essential Duties & Responsibilities
The results you will deliver each day that matters most!
- Counsel students and families on financial aid application requirements eligibility cost of attendance award eligibility loan process requirements unusual circumstances satisfactory academic progress etc.
- Manage budgets and awards (this includes monitoring of awards).
- Manage special circumstance requests and exercise professional judgment.
- Manage and monitor Satisfactory Academic Progress (SAP) and appeals.
- Manage special programs (i.e. outreach financial literacy student employment nursing clock hour programs etc.)
- Support financial aid application (i.e. FAFSA/ISIR) review to determine EFC and manage conflicting information.
- Support federal verification processing.
- Support determination of student eligibility (i.e. managing CFlags CCodes database matches etc.).
- Provide financial aid counseling at college recruitment events.
- Support Coordinators with federal and state aid processing reconciliation and reporting.
- Performs other duties as assigned.
Education/ Experience
What you will need to be successful!
- Bachelors degree in business administration Accounting Human Services Sociology or a closely related field.
- Two (2) years of experience and training involving financial aid operations or loan processing; or
- An equivalent combination of education training and experience.
Required Knowledge Skills and Abilities:
- Data Utilization: Requires the ability to review classify categorize prioritize and/or analyze data. Includes exercising discretion in determining data classification and in referencing such analysis to established standards to recognize actual or probable interactive effects and relationships.
- Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project program or designated area of responsibility.
- Equipment Machinery Tools and Materials Utilization: Requires the ability to operate maneuver and/or control the actions of equipment machinery tools and/or materials used in performing essential functions.
- Verbal Aptitude: Requires the ability to utilize a wide variety of reference descriptive and/or advisory data and information.
- Mathematical Aptitude: Requires the ability to perform addition subtraction multiplication and division; ability to calculate decimals and percentages; may include the ability to perform mathematical operations involving basic algebraic principles and formulas and basic geometric principles and calculations.
- Functional Reasoning: Requires the ability to apply principles of influence systems such as motivation incentive and leadership and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
- Situational Reasoning: Requires the ability to exercise judgment decisiveness and creativity in situations involving the evaluation of information against measurable or verifiable criteria.
Desired:
- Demonstrated ability to work independently and as a member of a team of highly motivated and experienced individuals
- Strong communication organizational analytical and time management skills
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
- Honesty integrity and commitment to maintaining high professional standards
- Previous experience in higher education preferably in a financial aid or student accounts setting.
- Experience with relevant software programs (Jenzabar Microsoft Office) and knowledge of federal need analysis.
Life at Livingstone College
Why we believe you will love working at Livingstone College!!
Livingstone College is a private fouryear liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community.
Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race religion ancestry gender sexual orientation national origin age disability marital status domestic partner status medical condition political affiliation or any other classification proscribed under applicable federal state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.
Employment Type
Full-Time
