Greeter, Transitional Studies
Greeter, Transitional Studies
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Welcomes a diverse audience of current and prospective students to Transitional Studies and facilitates enrollment growth for all programs in the department. Serves as the first point of contact for walkin traffic and callers during peak hours. Provides information and enrollment support over the phone in person and via video conferencing platforms as needed in English and other languages as needed and able. Updates and distributes marketing materials at the request of program staff. Assists with website updates and social media outreach as well as outbound calls to students and partner agencies. Assists with gathering and updating accurate student information in the Colleague and SharePoint systems.
Duties
1. Serves as the first point of contact at the window for those entering calling or emailing the departments Hemlock Building and addresses their needs appropriately. 2. Uses diverse language and communication skills to serve students who are English language learners and/or have low levels of literacy. 3. Connects visitors and students to specialized assistance departmental offerings and services. 4. Assists Coordinators and Specialists by making outbound calls to current and former students and/or meeting them in Hemlock Building as requested for recruiting surveying event signup etc. 5. Views student information in Colleague or ADVANSYS and SharePoint to verify enrollment status confirm or update contact information etc. Updates student information in SharePoint as needed or communicates changes to appropriate program staff. 6. Assists Coordinators and Specialists with the creation and distribution of marketing information social media posts bulletin boards promotional materials & departments website. 7. Contributes to the College Vision Mission Values and RISE statement. 8. Supports workforce diversity in all its aspects. 9. Performs other duties as assigned.
Preferred Qualifications
1. Experience with adult basic education and/or College and Career Readiness programs in the community college setting. 2. Experience working with social media or websites. 3. Experience working with Colleague. 4. Experience working with Microsoft SharePoint.
Employment Type
Full Time
