Service Assistant I - Cafeteria and Catering | Part-Time | Christiana Hospital - Newark Campus

Are you service oriented and interested in working for an organization passionate about love and excellence

We are seeking a Service Assistant I Cafeteria and Catering Service caregiver to work in multiple positions within our cafeteria establishments and to organize set up and deliver requested catering services to specific requested location or conference room. Provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customers expectations. The general responsibilities of the position include those listed below but other responsibilities of the position may be identified.

This is a parttime position with hours between 5:00am8:00pm depending on cafeteria support needed and catering requests/demands. Shifts include a combination of the following: 5:30am2:00pm; 6:30am3:00pm; 7:00am3:30pm; 11:15am7:45pm

*Please note must be able to work all shifts above. Shifts may be adjusted as needed due to business need of the department.

**Must be available to work between 5:00am8:00PM.

ChristianaCare Offers:

• Collaborative and team focused environment
• Full Medical Dental Vision Life Insurance etc.
• 403(b)
• Generous paid time off
• Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more!

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Checks catering ordering website daily to review requested customer services to be delivered food and services needed dates and times.

Prepares coffee and beverage services salads sandwiches box meals and other items for catering customers.

Organizes each delivery timely setting up all nonperishable items needed in advance.

Distributes needed food preparation requirements to each food department in advance.

Delivers requested food and beverage to the delivery location setting up all food and beverage in a professional appearance and logical manner ensuring all condiments and service ware are available as needed.

Ensures all services are cleaned up at the end of the meeting or requested pickup time.

Ensures availability of any specialty linen china and rental needs in advance.

Maintains organization of all daily and weekly services and associated needs and communications with customers.

Maintains a clean and organized working environment and professional appearance.

Finalizes catering invoices and billing pertaining to delivered services.

May serve as a point of contact for the customers booking catering answering questions and potential planning for future service needs.

May assist with stocking food inventory.

May carry and distribute supplies and equipment.

May assist others in the preparation of foods and properly store food.

May be asked to respond to complaints regarding food or service.

Attends all allergy and foodborne illness inservice training.

Properly cleans all catering equipment after service.

Utilizes appropriate serving utensils and portion control.

Demonstrates knowledge of operation and care of basic food service equipment including dish machine pot sink and sanitation stations.

Efficiently operates dish machine and all necessary ware washing equipment.

Demonstrates ability to read dish machine temperatures. Records temperatures according to procedures.

Operates pot washing area by using proper cleaning and sanitizing solutions.

Adheres to pot procedures and appropriately stores pots and utensils. Appropriately tests pH of pot sink sanitizer.

Demonstrates appropriate sanitation practices; uses chemicals according to intended use and portion amounts follows proper mopping procedures maintains clean work area removes trash in a timely manner uses can liners disposes of cardboard boxes to appropriate disposal area.

Demonstrates ability to comply with ChristianaCare safety requirements State Board of Health requirements and regulatory agency requirements.

Demonstrates appropriate infection prevention procedures; maintains proper food holding serving and storage temperatures prevents cross contamination dates and labels food products rotates stock wears gloves and protective clothing as required.

Demonstrates understanding and executes ChristianaCare Core Values (Excellence and Love) and Behaviors in each task. Interacts with patients families coworkers management physicians and other department staff in a compassionate manner demonstrating empathy sensitivity patience and mutual respect.

Performs assigned work safely adhering to established departmental safety rules and practices. Reports to manager in a timely manner any unsafe activities conditions hazards or safety violations that may cause injury to oneself other employees patients and visitors.

Performs other related duties as directed.

SCOPE PURPOSE AND FREQUENCY OF CONTACTS:

Frequent contact with other FNS staff and other ChristianaCare staff patients and guests.

EDUCATION AND EXPERIENCE:

High school graduate or equivalent preferred or enrolled in high school. Minimum of 1 year of catering experience preferred

KNOWLEDGE SKILL AND ABILITY REQUIREMENTS:

Knowledge of departmental policies and procedures.

Able to read write and follow instructions.

Able to lift and walk with weights up to 30 pounds.

PHYSICAL DEMANDS:

Must pass physical examination: drugfree; able to hear able to see able to speak able to ambulate. Ability to stand walk bend lift push pull carry reach twist handle stoop and climb as per Physical Demands Checklist.

WORKING CONDITIONS:

Subject to exposure to infectious diseases through soiled trays returned to the dishroom with infectious material present (i.e. needles bandages etc.).

Exposure to dangerous pieces of equipment. Subject to extreme temperature changes hot wells and refrigerator and freezer temperatures. Exposure to chemicals and cleaning supplies.

Who We Are

Delivering health not just health care is our promise to ourcommunity.Beapartofanorganizationthatmakesadifference in a BIG way by impacting the lives of each other and the communities we serve.

From the clinical providers to the logistical support everyone is delivering a semblance of care in our community through their role. As an organization that puts patients first anchoring ourselves inLoveandExcellence this delivery of care and commitment of being excellent today and even better tomorrow make us all caregivers here at ChristianaCare.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.