Outcomes Manager Full-Time Days

The Outcomes Manager reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

The principal role of the Outcomes Manager in Patient Care Services is to assist the patient care team in achieving the highest quality and best possible outcome for the patient in a costeffective manner. The Outcomes Manager collaborates with members of the health care team across the continuum. The Outcomes Manager demonstrates a thorough understanding of the demographics for Women & Childrens Services.  Develops approaches to optimize the equity effectiveness and efficiency of the delivery of resources available to the population both within and beyond the acute care setting.

Responsibilities:

• Coordinates all activities related to the Perinatal morbidity and Mortality Review in conjunction with the Perinatal Center
• Represents CDH on the Rush Quality Improvement Committee. 
• Coordinates the Regional CQI activities at CDH in conjunction with the OB/Pediatric Performance Improvement Committees
• Represents CDH at the Perinatal Center Administrative meetings and brings all information back and shares with division
• Collaborates with WCS professional development consultants and CNS to ensure that there is a link between mandated education and quality initiatives
• Coordinates state mandated programs APORs and Newborn Hearing Screens; facilitates quality improvement initiatives with these programs
• Coordinates the Perinatal Review for Level III in conjunction with the ACNO for Women & Childrens Services
• Uses internal and external benchmark data and best practices to establish specific targets timelines and metrics for improvement projects; provides communication and update on progress 
• Encourages those who identify problems and participate in suggesting solutions to these problems Supports staff in piloting new ideas and solutions within or across departments. Recognizes rewards and celebrates improvements and staffs contributions
• Creates an environment of partnership collaboration seamless quality and service enhancement across team departments and divisions of the organization
• Designs and implements database queries and reports
• Manages quality and outcomes data (including databases) to respond to customer inquiry
• Provides appropriate analysis of data as evidenced by customer satisfaction
• Conducts studies/collects data related to the delivery of patient care
• Utilizes applicable resources and information systems to obtain data and report outcomes
• Coordinates committees within Women & Childrens Services OB and Peds PI child protection etc.
• Coordinates research and EBP activities for OB and Pediatric units. Acts as a resource to staff for research and EBP projects
• Serves on hospital/nursing councils and serves as a resource for the WCS unitbased quality council

Qualifications :

Required:

• Bachelors of Science in Nursing
• RN License
• Two to five years experience with the study of patient populations and working with care providers
• CPR Basic Life Support
• Proficient with MS Office Products primarily Excel and PowerPoint

Preferred:

• Previous leadership experience
• Masters in nursing or related field

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial wellbeing while providing protection for unexpected life events. Please visit our Benefits section to learn more.