Technical Quality Manager
Technical Quality Manager
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Job Description
- As Technical Quality Manager you will Oversee and manage technical issues across the Durham Production site and at Customer locations across the UK.
- You will investigate customer complaints thoroughly identifying root causes and implementing corrective actions.
- You will act as the primary decision maker on internal technical and quality issues.
- Provide guidance and support to the internal quality technicians fostering skill development and ensuring high performance.
- As Technical Quality Manager you will oversee the calibration of equipment to ensure accuracy and adherence to the standards.
- Support internal and external sales teams with customer traceability audits.
- You will oversee the glass & brittle materials audit process to ensure safety and compliance.
- As Technical Quality Manager you will conduct customer visits to address quality concerns build relationships and foster collaboration.
- You will provide the customers with detailed technical reports offering tailored options and solutions to address the issues.
- You will work with Denmark Internal and external sales to redesign tools to resolve issues enhancing product performance.
- As Technical Quality Manager you will ensure compliance with ISO and BRC standards conducting audits and maintaining certification at the Durham site.
- You will collaborate with the production team to monitor and improve both extrusion and thermoforming processes.
- You will act as the technical liaison with customers addressing quality concerns and ensuring satisfaction
- You will be driving continuous improvement initiatives in Quality across the operation.
- As Technical Quality Manager you will support training of the team in technical and quality standards.
Qualifications :
- Strong experience in Thermoforming CPET trays and extrusion of CPET sheets.
- Knowledge of ISO and BRC standards and experience conducting audits
- Proven ability to investigate complex quality and technical issues
- Excellent communication skills for customer and internal team collaboration.
- Strong organisational and analytical skills with a focus on continuous improvement.
Additional Information :
Working at Faerch means working in an innovative and openminded company that increases the commitment and motivation of all employees. It is important to us that everyone has the same opportunities that there is an open exchange and that we value each other. The power of diversity in backgrounds ways of problemsolving personal knowledge gender and culture fosters our growth and inspires the whole organisation. Because the key to our success is the diversity and dedication of our employees
- Pension
- BUPA Cash Plan including dental checkups eye tests physiotherapy sessions and more.
- A 24/7 Employee Assistance Programme
- Death in Service salary x 4
- Cycle to Work Scheme
- Wellbeing Application
- High Street Discounts
- Long Service Allowance 2 & 5 Years
- Safety Boot Contribution
- Free Hot Drinks
- Regular Company Events
- Free Car Parking
This is a permanent role; your hours of work will be Monday to Friday.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
