Account Executive, Membership
Account Executive, Membership
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Job Description
As part of the Toronto Argonauts Membership Team you will be responsible for establishing and retaining relationships with a dedicated Season Ticket Member book of business. You will be primarily accountable for renewing your Argos Member book of business to achieve leagueleading retention rates while also contributing to new business by selling new season seats. As part of the team you will be responsible for supporting the achievement of our annual department objectives and targets. The successful candidate should have an innovative mentality that can solve problems and thrive in a fastpaced environment.
- Meet or exceed both renewal and new business targets during all annual campaigns.
- Meet or exceed all dashboard targets.
- Provide outstanding service through inbound and outbound calling campaigns and client meetings.
- Maintain established client relationships servicing existing Member accounts.
- Drive an emotional connection between Members and our brands through supporting the conceptualization development and execution of engagement programs.
- Support to all other service initiatives and programs as required including but not limited to the Member relocation events game day duties and various Member networking events both in and out of the venue.
- Maintain accurate financial administration and balancing for all accounts.
- Participate in strategic and innovative thinking exercises to challenge the status quo.
- Deepen relationships with existing members to expand their spending with the Argos and all MLSE brands.
- Work in conjunction with the entire Ticket Sales Membership team to reach department goals and objectives.
- Participate in special projects and perform other related duties as requested.
Qualifications :
Note: Before reviewing the qualifications listed below we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the Message to the Hiring Manager section of our online application.
- 12 years of experience in developing sales and service relationships is ideal.
- TicketMaster ARCHTICS or Salesforce knowledge is considered an asset but not essential.
- An ongoing awareness and responsiveness to client happiness.
- Demonstrated ability to build and develop professional relationships.
- Confident user of Microsoft 360 Word Excel Outlook PowerPoint.
- Skillful at listening understanding and communicating effectively.
- A OneTeam approach toward departmental and companywide goals.
- Proven to perform well under pressure; balance multiple priorities simultaneously.
- A selfstarter with a mature professional demeanor and presence.
- Alert and receptive to shifting demands within a fastpaced changing environment.
- Comfortable and capable of delivering within a deadlinedriven environment applying time. management and organizational skills.
- Available to work evenings weekends and holidays as the need arises.
Additional Information :
Apply by: May 9 2025
We thank all applicants for their interest however only those selected for an interview will be contacted.
At MLSE we are committed to building an equitable diverse and inclusive organization.
We are an equal opportunity employer and we do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age record of offences marital status family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have diftficulty using our online application system and you need an accommodation due to a disability please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
#LIDNP
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
