Service Ordering Administrator
Renewal by Andersen Farmingdale NY
Its time to open your window of opportunity! Join our team at Renewal by Andersen! At Renewal by Andersen we aim to make window and door replacement a breeze for homeowners. As a part of the wellestablished Andersen Windows family which has been around since 1903 were dedicated to providing a great customer experience
As a Service Ordering Administrator your primary responsibility will be to proofread all service orders ensuring complete accuracy before submitting orders for parts. Were looking for someone with acute attention to detail that can also meet all deadlines set and is comfortable with working autonomously in a fastpaced environment.
Primary Responsibilities:
Ordering parts for service/warranty requests from current customers.
Entering data from one software to another updating reports and other tasks pertaining to service requests.
Collecting information and research into service orders making detailed notes on customer accounts throughout the service and providing updates internally as well as externally.
Work closely with the Service and Operations teams to ensure products are ordered correctly and in a timely manner to fulfill service dates and deadlines.
Qualifications:
23 years of data entry inventory or logistics experience preferred.
Comfortable working in an office setting based out of our Farmingdale office.
Familiarity with CRM software and proficiency in Microsoft Office especially Excel.
Detailoriented mindset with strong organizational skills to navigate a fastpaced environment.
Prior home improvement industry experience is a plus!
Compensation and Benefits package:
$23/hourly with bonus potential!
Comprehensive benefits package including medical dental vision and life insurance.
401(K) with company match to help you secure your future.
Exciting employee perks discount program and a student loan repayment plan to support your financial goals.
Paid time off paid holidays and even floating holidays for those special occasions!
Schedule:
9:00am5:00pm
MondayFriday
If youre ready to take the next step in your career we want to hear from you! Apply now and join the Renewal by Andersen team where your skills will shine and your contributions will be valued.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job.
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