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We are seeking a Data Quality Specialist to join our Data Stewardship team focusing on account management data cleanup and total addressable market (TAM) tracking. This role is critical in ensuring data accuracy consistency and usability across our systems by managing account records standardizing data processes and supporting strategic decisionmaking.
Reporting directly to the Director of Business Intelligence you will play a key role in account merging data deduplication and developing standard operating procedures (SOPs) to maintain a highquality reliable data foundation. Additionally you will contribute to building and refining methodologies for tracking and managing TAM ensuring alignment with business objectives.
This role requires exceptional attention to detail a high standard for data quality and prior experience managing or cleaning customer data to ensure our records remain accurate and actionable.
Responsibilities:
Data Quality & Account Management
Maintain and improve account data quality ensuring accurate and consistent records.
Ensure uniformity in account and contact details by maintaining standardized data formats and naming conventions.
Identify assess and execute account merging and deduplication efforts to streamline records.
Maintain correct parentchild account structures and ensure proper account hierarchy relationships..
Collaborate with Sales Finance Marketing and Business Intelligence teams to align account structures across platforms.
Standard Operating Procedures (SOPs) & Governance
Develop and implement SOPs for account management and data tracking.
Enforce data governance rules and policies to ensure consistency accuracy and compliance across systems.
Establish best practices for handling account updates merges and data validation.
Monitor data governance compliance and proactively address inconsistencies.
Total Addressable Market (TAM) Management
Support the development and maintenance of TAM models to ensure accurate market sizing.
Work closely with crossfunctional teams to refine TAM methodologies and align with business strategies.
Create and manage tracking mechanisms for monitoring TAM shifts and insights.
Collaboration & Process Improvement
Partner with Business Intelligence Sales Ops and Business Systems to ensure data integrity.
Identify opportunities to automate and enhance account and TAM management processes.
Provide insights and recommendations based on data trends and analysis.
Qualifications :
Experience: 2 years in data stewardship data governance business intelligence or sales operations.
Customer Data Expertise: Must have experience managing or cleaning customer data to maintain highquality records. Experience with hierarchical structures and customer families is a big plus especially in maintaining parentchild account relationships and ensuring data consistency.
DetailOriented: Must have a high standard for data quality and an exceptional attention to detail.
ProcessOriented: Experience developing and documenting standard operating procedures (SOPs).
Collaboration: Ability to work crossfunctionally and drive alignment on data initiatives.
Technical Skills: Comfortable with Microsoft Excel. Familiarity with CRM platforms (Salesforce preferred) or MDM platforms is beneficial .
Data Visualization Tools: Experience with tools like Tableau or Power BI is helpful but not required.
Additional Information :
Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education and thriving in an organization that is free of politics and full of humble inclusive and collaborative teammates the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remotecentric culture that empowers you to work with purpose and accountability in a way that best suits you supported by a comprehensive package that prioritizes your overall wellbeing.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Global Benefits
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Seeing Beyond the Job Ad
At Turnitin we recognize its unrealistic for candidates to fulfill 100 of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us join our team!
Turnitin LLC is committed to the policy that all persons have equal access to its programs facilities and employment. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Remote Work :
Yes
Employment Type :
Fulltime
Remote