drjobs CDOC UKG TECHNICIAN III Colorado Springs

CDOC UKG TECHNICIAN III Colorado Springs

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1 Vacancy
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Job Location drjobs

Colorado Springs, CO - USA

Monthly Salary drjobs

$ 4154 - 6648

Vacancy

1 Vacancy

Job Description

Department Information


This position is eligible for a Flexible Work Arrangement (FWA) after the initial training period. The FWA includes a hybrid workplace which is partly remote (work from home) and partly in office at our DOC Headquarters building at 1250 Academy Park Loop in Colorado Springs CO.





This position is only open to Colorado state residents.

This posting may be used to fill future vacancies in Colorado Springs.





If your goal is to build a career that makes a difference and builds greater public confidence in good government consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.


In addition to a great agency and rewarding meaningful work we offer:

Description of Job

The UKG Technician III participates in the establishment of processes to ensure procedures training and tools needed to ensure successful client coworker and vendor interactions. This position is adept at establishing a trusted relationship with clients and stakeholders demonstrating the ability to successfully influence and implement change through these relationships.

This position is responsible for documenting the clients existing business processes at a highlevel and conducting and overseeing business process optimization activities with little to no supervision. This position will work with other senior members of the organization to translate business problems or needs into business requirements and functional specifications in order to differentiate between technology opportunities and business process opportunities. Functions performed by this position are a critical component and contributor to the HRMES Replacement project and Timekeeping and Leave.

Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights


*Technical work is defined as skilled work in the practical application of specialized techniques procedures practices or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field the nature of the work requires that it revert to a professional if not performed by a technician.

**High Level clerical experience includes the following: document creation word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility authenticity or identity; accounting for the units allotted funds by authorizing operating expenditures.

OR:
A combination of college or university school course work in Criminal Justice
Business Management Public Administration ora related field and relevant years of experience as defined above equal to three 3 years. (You must submit a copy of your unofficial college transcript with your name college name degree and date conferred in order to receive credit.

ONLY APPLICANTS WHO MEET THE MINIMUM AND SPECIAL QUALIFICATIONS FOR THE VACANCY WILL BE INCLUDED IN THE COMPARATIVE ANALYSIS PROCESS.
Ensure that the Work Experience section of the application is complete and contains all relevant work experience related to the positionthat you are applying for. This information will be used to help determine compensation for the position. See resume statements cannot be accepted in lieu of the work experience section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Required Competencies:
  • Superior customer service.
  • Strong organizational skills.
  • Demonstrate accuracy thoroughness attention to detail and ability to monitor own work to ensure quality.
  • Strong computer skills.
  • Exceptional interpersonal skills including forming and maintaining productive working relationships at all levels in the organization and with other stakeholders.
  • Innovative thinking and ability to recommend process improvements.
  • Strong oral and written communication skills.
  • Strong analytical skill and ability to readily recognize system processes and identify areas for improvement.
  • Adaptability and willingness to accept special projects and new assignments as well as handling a large varied workload.
  • Eagerness to contribute to the success of the team to meet department goals.
  • Work independently while taking initiative and predicting stakeholder needs.
  • Ability to understand and apply rules procedures processes and concepts.
  • Ability to advise others.
  • Ability to analyze information and select the best course of action.
  • Ability to read and comprehend the English language.
  • Ability to effectively communicate fluently in English both verbally and in writing.
  • Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.
Preferred Qualifications: (Candidates may receive higher ratings for possessing experience in the following preferred qualification criteria)
  • High level clerical or technical work experience within Colorado State Government.
  • Knowledge of and proven work experience in Google Applications (Drive Sheets Docs and Forms) andMicrosoft Office (Excel Word PowerPoint).
  • Experience completing multiple projects simultaneously with ongoing frequent deadlines.
  • Progressive experience working in a fastpaced customeroriented environment with a focus on delivering a high level of customer service.
  • Proven experience monitoring work checking for errors and verifying accuracy.
  • Knowledge and experience researching and compiling statistics data measurements and preparing reliable reports in a logical and concise format.
  • Process improvement experience analyze processes identify gaps and recommend areas for improvement.

IMPORTANT INFORMATION

The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQs). Applicants that meet MQs will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include but is not limited to a suitability screening eSkills Assessmentoral assessment written performance assessmentor it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.


Use ofartificial intelligence (AI) tools including language models to create write or alter any portion of responsesthroughout any step of the assessment processmay result in the disqualification of an applicant.


Be sure the Work Experience section of your application is complete and specifically addresses your qualifications experience and accomplishments as they relate to theDescription of the JobMinimum QualificationsRequired CompetenciesandPreferred Qualificationsas listed above. Resumes and see resume statements will not be accepted in lieu of the Work Experience section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score rank or inclusion in the final pool of eligible applicants.


Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series whichever is rehired or reinstated after six months separation will be calculated using the same formula for new hires and promotions.


If you have transcripts a license or other relevant documentation regarding your qualifications upload and attach copies to your application.


If an unofficial copy of transcripts is being submitted at the time of application transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.


Under the Job Application Fairness Act (SB 23058 applicants may redact information from certifications and transcripts that identify their age date of birth or dates of attendance from an educational institution.


In order to process a background investigation your application must include at least 10 ten years of the most current work experience unless experience related to the job for which you are applying is later than 10 years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Toll Free Applicant Technical Support:If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support atMonFri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first ensure your documents are PDF or Microsoft Word files and second close the document before you attempt to upload (attach) it.


**You are encouraged to print a copy of this announcement for your records**



Conditions of Employment:All job offers are contingent upon a successful medical screening by a healthcare professional certifying the candidates ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOCs consideration of application for employment.



Successful completion of a background investigation is required. Should applicants background reveal criminal charges it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.


The CDOC is committed to a work environment free from illegal and alcohol. Employees (see exception below) may use in their personal time but are prohibited from working while under the influence of any substance including . A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.

Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of . Health care professionals must check their licensing requirements regarding use.


Appeal Rights: If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.


An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email postmarked in US Mail or hand delivered 1525 Sherman Street 4th Floor Denver CO 80203 or faxed 303.866.5038 within ten 10 calendar days from your receipt of notice or acknowledgement of the departments action.


For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to
; contact the State Personnel Board for assistance at; or refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.

Supplemental Information

After submitting an application you should receive an immediate email acknowledging your submission. If you do not get the email please check to ensure you have actually submitted the application and typed the correct email address on the application.


Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement please contactJay Julian at
.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E. EXAMS ORAL BOARDS WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME MAKEUPS WILL NOT BE ALLOWED.


The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in nondiscriminatory practices in everything we do including hiring employment and advancement opportunities.


The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our Employee Relations SpecialistKristen Lange at or call.


ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.


Required Experience:

IC

Employment Type

Full-Time

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