Complex Catering and Sales Coordinator - DoubleTree Suites by Hilton Austin and Embassy Suites Downtown South Congress
Complex Catering and Sales Coordinator - DoubleTree Suites by Hilton Austin and Embassy Suites Downtown South Congress
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Job Description
What are we looking for
Sincebeing founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Double Tree and Embassy Suites Austin Complex is looking for a Catering and Sales Coordinator!
What will I be doing
As a Sales and Catering Coordinator you would be responsible for soliciting securing coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Solicit secure coordinate and respond to customer inquiries regarding the purchase of food and beverage rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
- Host and entertain clients conduct property tours draft contracts and promote facilities and services
- Communicate with and provide direction and supervision to team members to execute catering events
- Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs reader boards and change logs
- Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
- Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
Required Experience:
IC
Employment Type
Full-Time
