Sales Engineer
Sales Engineer
Posted on :
02-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-05-2025
Job Description
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canarys hospitalityspecific AI platform.
Canary is utilized by 20000 hoteliers in 90 countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham Marriott IHG Four Seasons Rosewood and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500 company a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work and is backed by top Silicon Valley investors like Y Combinator FPrime and Insight Ventures.
Join us in shaping the future of hospitality!
About the Role
As the first Canary sales engineer you will drive business growth by supporting the technical needs of the sales organization. Your role will be pivotal in effectively managing technical demo environments and POCs communicating technical information to customers and helping to develop and maintain relationships to build trust.
This is an exciting opportunity to contribute to our companys success and be part of a highperforming sales team in a competitive market. If youre passionate about sales and innovation we invite you to apply.
Responsibilities
- Understand our product/services technical features functionalities and benefits
- Study customer needs pain points and business challenges in order to create customized sales proposals in partnership with Account Executives
- Generate and manage custom and personalized demo environments
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers
- Provide presales support by answering technical inquiries and participating in sales meetings
- Liaise with the product and engineering teams to address technical concerns or requirements
- Develop and deliver technical documentation including user manuals technical specifications and product training sessions
- Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions
- Provide postsales support to customers including technical troubleshooting and customer training ensuring their satisfaction with Canary products and services
- Give active feedback and insights from the market to the product development and marketing team
- Participate in sales meetings trade shows and industry events to promote our products or services
- Stay updated on industry trends market dynamics and competitor offerings
- Partner and strategize with Account Executives for discovery calls product demonstrations POC support and onsite meetings
- Work with AEs to respond to RFIs and RFPs
Qualifications
- Minimum 5 years working with Midmarket level sales prospects in a SaaS presales/sales engineering capacity
- Ability to travel 20
- Excellent communication skills
- Proven analytical and problemsolving skills
- Consistent track record selling complex solutions
- Experience with Midmarket sales cycles
- Experience in the Hospitality industry is a plus
- Experience working with technical prospects and customers
- Expertise in managing presales cycles and conducting technical evaluations using sales methodologies like MEDDPICC
- Strong knowledge of Javascript SQL various noSQL databases APIs etc.
- Familiarity with web/software development or a background in computer science/STEM
- Ability to think on your feet and passion for creative solutions
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York San Francisco or Dallas when they choose and are provided a travel stipend for doing so. Spend time working with the team in their office and use the rest of your time exploring a new city!
Personal Travel Reimbursement:If you stay at a hotel that Canary works with we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit employ train compensate and promote talent regardless of race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic.
Employment Type
Full Time
Department / Functional Area
Key Skills
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