Ford Certified Automotive Technician
Ford Certified Automotive Technician
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Job Description
Automotive Service Technician Ford Certified Roberts Motors
Up to $2500 Sign on Bonus available for Technicians currently Certified with Ford Motor Company!
Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.
TheService Technicianis also responsible for setting goals for personal service improvement and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.
Responsibilities:
Primary Responsibilities:
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
- Ensure that common courtesy is shown toward all customers you come into contact with
- While in the vicinity of the Service Drive act as a secondary customer greeter to customers that have not yet been acknowledged
- Keep up to date with all technical publications and Service Communications
- Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
- Address all original customer concerns before moving onto additional sales
- Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
- Ensure the customers vehicle is returned as clean or cleaner than when it arrived
- Participate in any Factory or inhouse sponsored training programs offered to you
- Complete all paperwork completely and correctly then ensure all required shop forms are attached to the RO hard copy
- Perform any other duties assigned by the Service Manager ASM or Group Leader
- Always come to work on time ready to work and in a clean uniform
Ideal candidates will have:
Experience in performing warranty and nonwarranty inspections diagnostic maintenance and repair service on various vehicle makes and models.
Proven track record of achieving or overachieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a highenergy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgment
Valid State drivers license and good driving record
Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred
Compensation:
We offer competitive pay health paid vacation paid holidays and a professional work environment.
Become a member of a winning team that offers growth opportunity excellent earning potential and leadership that appreciates your drive skills and ability.
When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
Its Time To Make The Most Important Move Of Your Career!
Apply Now!
We Would Really Like To Hear From You!
Work Remotely
- No
Job Type: Fulltime
Pay: From $35.78 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have experience as a Ford Service Technician
Work Location: In person
Required Experience:
IC
Employment Type
Full-Time
