Room Attendant
Room Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under the general guidance of the Director of Housekeeping assist in ensuring the highest standard of cleanliness of the guest rooms and associated areas to a clean neat and well maintained. Ensure all of our guests receive high quality personalized service an Engaging Dynamic Guest Experience.
Qualifications :
Essential Duties & Functions:
- Clean and service bedrooms bathrooms and associated areas to the Standard of Cleanliness Policy
- Resheet all rooms daily with clean linen ensuring creases are removed dust all furniture fully clean
- bathrooms replenish all guest supplies and stationary vacuum all rooms thoroughly
- Strip linens from beds and areas and transfer them to the linen chute
- Ensure that all VIP gifts are replenished daily
- Dispose of all rubbish dirty linen and glassware safely and correctly to the chutes and/or closets
- Deep clean rooms as assigned with additional focus on walls baseboards window & high dusting.
- Follow hotel Lost and Found Policy
- All guest property is handled in an efficient and correct manner
- Record all serviced rooms on worksheet and/or device report and record any rooms that cannot be serviced
- Only clean rooms assigned to worksheet and/or device
- Ensure that all equipment is maintained in a serviceable condition and report faults immediately
- Organize and stock cart
- Fill supply bottles with cleaning products
- Organizing and stocking housekeeping linen closet and periodic inventory of closets
- Assist in stock and special cleaning projects as required
- Assist fellow employees with deliveries or to perform similar or related jobs as and when necessary
- Follow Key Handling Policy
- Create and maintain a personal respectful rapport with all guests deal with their requirements and inquiries
- Handle guest complaints promptly and with thorough follow up referring to others when necessary
- Report any damage to bedding curtains blinds and soft furnishings to the Floor Supervisor and device
- Report any room that does not require service Do Not Disturb or double locked to Floor Supervisor and device
- Report any shortage of linen supplies or equipment to the Floor Supervisor
- Comply with Health and Safety hazards and report these at once
- Upholding the hotels Confidentiality and Security Policy
Essential Job Knowledge & Skills:
- High School Diploma or equivalent preferred
- One to two years in a similar position preferably in an upscale or lifestyle brand hotel
- Possess a gracious friendly and fun demeanor
- Ability to multitask work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
Physical Requirements:
- Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance
- Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity
- Stand sit or walk for an extended period of time or for an entire work shift
- Reach overhead and below the knees including bending twisting pulling and stooping
- Requires manual ability to use carry and operate all necessary equipment
Salary : $22.50 $22.50 per hour
Additional Information :
Note: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required and is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this job.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
