Sales Associate - Sugar Blossom-3
Sales Associate - Sugar Blossom-3
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Job Description
Holt Renfrew offers you an inspiring fashiondriven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
Sales Associate
The Sales Associate develops deep long lasting relationships with customers that lead to an increase in sales service and loyalty. Sales Associate compensation is commissionbased and is directly tied to sales volume results
Specific responsibilities include (but are not limited to) the following:
Consistently deliver extraordinary service to all customers
Exceed all sales and service goals and targets
Build a loyal personal client base by constantly acquiring new customers developing existing clients and retaining loyal clients
Attend all educational sessions offered including product knowledge vendor and Holt Renfrew seminars
Perform floor recovery visual merchandising price change and related sales support tasks
Communicate regularly with personal clients through phone mail and electronic methods regarding instore events merchandise requests sales followup birthdays etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies regulations and cyber security measures.
Perform other duties as assigned
The ideal candidate:
Minimum of 4 years experience in a commissionbased luxury sales environment
Consistent sales performance with demonstrated results in achieving and exceeding sales quota required
Ability to work a flexible schedule including evenings weekends and holiday availability
Highly collaborative; working with and through others in a teamoriented environment
Leverages social media platforms to promote themselves as a fashion influencer and build personal brand
Skilled at using multiple channels of technology to strengthen existing relationships drive new client acquisition & stay connected
Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
Has a strong understanding of current and emerging trends in fashion
Possesses broad range of product knowledge across all merchandise categories in the store
Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential
The measures of success:
Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Required Experience:
IC
Employment Type
Part-Time
