Patient Service Representative - Seaport Community Health Center
Patient Service Representative - Seaport Community Health Center
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Salary Not Disclosed
1 Vacancy
Job Description
Calling Waldo County! Are you a natural problemsolver who thrives in an environment fueled by compassion positivity and purpose At PCHCs Seaport Community Health Center were on a mission to make health care better for everyone and were searching for a Patient Service Representative (PSR) who is ready to make a real difference! As a PSR youll be the vital first connection for our patients setting the tone for an experience rooted in respect trust and exceptional care. Whether youre welcoming patients at the front desk or ensuring seamless communication behind the scenes youll be the heartbeat of our commitment to service and community. If youre ready to bring your talents to a mission that matters apply today and join a team thats changing lives every day!
Whats it like to work at PCHC Find out: FullTime MondayFriday 8:30am5:30pm
Highlights of the position:
- Delivers compassionate highimpact customer service ensuring every patient feels seen heard and valued.
- Serves as the first point of contact embodying the spirit of our mission in every interaction.
- Acts as a trusted liaison between patients and clinical teams facilitating clear timely and respectful communication.
- Creates a warm welcoming environment inperson over the phone and across all points of contact.
- Manages patient registration with accuracy and care updating demographics insurance information and compliance forms.
- Clearly communicates financial responsibilities collects payments when appropriate and supports the revenue cycle to strengthen patient access to care.
- Accurately schedules appointments following established protocols helping patients navigate their care journey with ease.
- Provides knowledgeable support for patient needs around records referrals billing insurance and the sliding fee program removing barriers and reducing workload for the care team.
- Works closely with administrative and clinical teams to elevate the patient experience and continuously improve how we deliver care.
Join PCHCs nationally recognized nonprofit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Competitive compensation and generous benefits
PCHC provides comprehensive patientcentered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
Education and Experience:
- High school diploma or equivalent preferred
- Completion of Medical Terminology course preferred
- Two years of experience in medical office setting preferred
- Strong customer service skills
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
