Patient Access Representative Straight Weekends Emergency Center 13 HrsWk
Patient Access Representative Straight Weekends Emergency Center 13 HrsWk
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Job Description
Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
Weekend (United States of America)Scheduled Weekly Hours:
13Salary Range: $16.25 $23.00Union Position:
NoDepartment Details
Schedule: Every Sat and Sun 9:30am4:30pm. Includes 3 holidays per year (rotating yearly). This position is eligible for a straight weekend premium.Our Emergency Center is a Level 1 Trauma Center so it is a fastpaced environment with a closeknit team that work together to assist with helping our patients. Since we are a Level 1 Trauma center we see an extreme variety of patients varying from dental pain all the way up to major traumas. The ability to multitask and being a team player is essential!
Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.Job Description
REGISTRATION
Greet patients & verifies demographics
Creating scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
Collects copayments prepayments and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patients needs coordinate provider schedule
Obtain and coordinate referrals & conduct preauthorization
Arrange interpreter services
Check patients in/out
Operate multiline phone
May resolve work queue issues manage recall and waitlists & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile distribute administer and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred. Postsecondary education helpful.One year of work experience preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to
Required Experience:
Unclear Seniority
Employment Type
Part-Time
