Assistant Security Manager
Assistant Security Manager
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Job Description
Develop your career at Strand Palace Great Place to Work 2024 & British HR Awards Best Overall People Experience 2025 Winner
Join our team at Strand Palace located in the heart of central London. We are looking for an Assistant Security Manager to create a warm and welcoming atmosphere for all guests and ensure their stay is memorable. Help us bring our mission of Serving London Love to life!
About Strand Palace
Part of London & Regional Hotels Strand Palace is one of Londons largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London all 788 guest rooms lobby restaurant and bar are refurbished to a modern and contemporary style inspired by the hotels popular art deco era in the 1920s.
About LR Hotels
LR Hotels is a highly motivated familyowned global hotel investment and management company committed to delivering excellent hospitality and creating longterm sustainable value. The company owns an extensive portfolio with approximately 21500 bedrooms across 90 hotels in the UK Continental Europe the US and the Caribbean.
Your Benefits
Working at Strand Palace has its perks. As part of our team youll have access to a range of benefits including:
- Career paths with paid learning & development courses including apprenticeships
- Access your earned wages whenever you need them via Wagestream no need to wait for payday!
- Free breakfast lunch and dinner on every shift
- Introduce a Friend bonus scheme earning you up to 300.
- Free laundry and dry cleaning to save you money.
- Free Yoga classes
- day paid time off on your birthday
- Regular social outings and parties (think team nights out at activity bars in London with free drinks food and lots of fun!
- Paid volunteering day
- Life assurance scheme
- 24hour access to free and confidential employee assistance helplines (from financial and legal advice to counselling and wellbeing support)
- North Bank discount card
- Cashback plan for dental vision & physiotherapy.
- 50 off food and drink in the hotel bar and restaurant for you and your friends/family
- Discounted room rates for you and your friends/family at Strand Palace
- Additional access to discounted room rates at hotels worldwide including LR Hotels
What You Will Be Doing
Oversee daily operations of the Security team in coordination with the Security Manager ensuring high standards of professionalism customer care and hotel safety
Respond to and manage emergency situations including fire alarms evacuation procedures and critical incidents ensuring the safety of guests teams and property
Conduct and support investigations into accidents incidents and security breaches liaising with senior managers police and relevant authorities as needed.
Lead train and support Security Officers promoting strong team performance technical skills and compliance with hotel procedures and legislation
What Were Looking For
- A person who naturally goes above and beyond to create unforgettable guest experiences.
- Passion to deliver excellent service
- Confidence in talking to guests in a professional manner
- Previous experience preferable
What Were About
Awarded a Great Place to Work At Strand Palace we foster a vibrant culture that thrives on quality interactions exceptional service and a touch of fun in our daily endeavours. We define ourselves by qualities such as confident creative and personable. If these traits align with your own personality then Strand Palace is the perfect fit for you.
From staffthemed lunches sponsored charity walks and freshly baked cakes to the Executive Team serving a hot breakfast to our teams and our Town Hall presentations each month we have a calendar of wellbeing events for our team that help us take a break and get to know other departments within the hotel.
Strand Palace is committed to providing a sustainable future for its staff and the planet. For two consecutive years Strand Palace has received the Green Key award and is a part of the Future Plus programme which works towards activating and implementing initiatives for the hotel to support the environment social responsibility economic impact diversity and inclusion and climate.
Want to start your journey with Strand Palace today
Apply now to join the team.
Required Experience:
Manager
Employment Type
Full-Time
