Collections Analyst
Collections Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Contact assigned customers regarding past dues via generic email and record all activities in SAP notes.
Run and review of aging to choose accounts to follow up
Checking and Responding to emails of customers in relation to the follow ups made
Checking General Ledger for Payment that came in then update worksheet
Checking and responding to emails from Customer Service whenever there is an order on hold
Reconciliation of accounts and sending this customers if needed
Checking reason accounts are blocked
Sending of Statements to Customers & Precollection as requested
Sending of Invoices/PODs/Credit Memos as per request of customers
Return problematic accounts to local collections representatives with an explanation of the reason for the return
Understand customer profiles and their related sensitivities
Forwarding issues/concerns of customers to local office (collections sales customer service)
Issue requests for refunds of cash on account or credit memos as needed
Deduction Management
Review accounts receivable aging schedule for delinquencies
Qualifications :
Bachelors Degree preferably Major in Finance Business or Accounting.
25 years of professional experience in collections payment application deductions or other related accounts receivable functions.
Experience in Account Receivable processes Credit and Collection Cash Application. Knowledge in Billing Credit Debit and Goods return knowledge preferred.
Small group project or process improvement initiative
Excellent verbal and written communication skills.
Excellent interpersonal skills and ability to work in a multicultural setup.
Additional Information :
Replacement of Rico Avelina moving to new role effective May 1 2025
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
