Position: Executive OAM (SOS South)
Job Location: Bangalore
Principal Responsibilities:
- Ensure timely generation and submission of contract escalations fixed charges/back up supply invoices to customers based on contract terms.
- Organize file and maintain accurate records and documents.
- Track and highlight contract renewals in advance to activate deliver results considered in business cases.
- Review daily production report of all SOSSouth customers interact with Onsite Manager and Operations and support them by interacting with the distribution team for liquid product requirements.
- Coordinate with internal backoffice teams (OTC SSC BITS team) to ensure timely completion of all systemrelated work.
- Conduct customer visits on a need basis to bridge the gap between customers develop operating level contacts and manage local customer relationships with SOS customer accounts in the south region.
- Ensure timely payment collections from customers and meet the targets committed to Finance.
Requirements
Qualifications:
- Graduate Degree(perations or Sales experience/background will be an added advantage)
Requirements:
- Proficiency in MS Office
- Fresher with customer service knowledge is a plus.
- Experience candidates must have 1 2 years of experince in Customer relationship management.
- Teamwork and collaboration with internal stakeholders
- Understanding of contract management
- Commercial skills
- Proficiency in English Hindi and Kannada/Telugu
Proficiency in MS Office Customer relationship management is a plus Teamwork and collaboration with internal stakeholders Understanding of contract management Commercial skills Proficiency in English, Hindi, and Kannada/Telugu
Education
Graduate