Library Assistant II

Title: Library Assistant II

Salary Range: 37000.00

Contract Term Length:12 Months

Standard Hours:37.50

Work Location: OnSite

FLSA Status: NonExempt

College: Gateway Community & Technical CollegeEdgewood Campus

Department: Library Services

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:

• Exceptional health care vision dental coverage for you and your family
• Tuition reimbursement/waiver for you your spouse and dependents
• 403(b) retirement plan: a 5 employee contribution receives a 10 employer match
• Vacation/Sick Time
• WorkLife Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.

Job Duties:

• Provide embedded librarian services.
  
• Serves as a first point of contact while also providing excellent customer service sharing accurate information with students staff faculty and the community for the Information Commons.
  
• Assist and instruct patrons in using and learning to independently access library databases and online library catalogs; Supports students with computer access and other general library questions.
  
• Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets
  
• Library collection maintenance activities including orderly maintenance of shelves as directed
  
• Keeping the Information Commons desk area organized and uncluttered maintaining a comfortable and safe working environment.
• Completing secondary tasks as assigned by department heads or supervisor.
• Other duties as assigned.
  
  

Minimum Qualifications:

• Associates degree or equivalent in Library Science Information Science or similar.
  
• One to Three years relevant experience.
  
• Experience working at a customer service/information desk.
  
• Experience working in libraries and using library databases
  
• Must be able to work independently.
  
• High attention to detail independent selfmotivated adaptable to fastpaced environments.
  
• Skilled in engaging and supporting students from diverse different cultural and socioeconomic backgrounds.
  
• Professional and courteous communication at all levels both internally and externally.
  
• Clear verbal and written skills.
  
• Efficiently prioritize and meet deadlines.
• Proficient in Microsoft Office (Excel Forms Outlook Teams SharePoint Word).

Preferred Qualifications:

• Bachelors degree or equivalent in Library Science Information Science or similar.
  
• Experience working at the community college level is preferred.

Additional Skills Requested:

• ProblemSolving Skills: Ability to assist patrons in learning to independently access library resources and troubleshoot any issues they may encounter.
  
• Customer Service Skills: Ability to provide excellent customer service acting as the first point of contact and sharing accurate information with students staff faculty and the community.

Employee Rights Employee Polygraph Protection Act

Equal Opportunity Employer The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.