Digital Operations Readiness Coordinator
Digital Operations Readiness Coordinator
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Job Description
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Group Corporation.
Role Overview
This role reports into the digital operations and business readiness team who are responsible for the accurate and timely delivery of PS Direct digital storefront updates including for new product launches sales events and other strategic projects.
The coordinator is responsible for assisting in gotomarket readiness activities as well as providing handson support in maintaining content imagery and assets for use across PlayStation Direct.
What youll be doing:
Business Readiness support
- Assist the Business Readiness team in maintaining operational briefing documents and workflows. Ensure accurate capture of merchandising needs through operational briefs and support coordination between teams to deliver against the plan.
- Help manage PS Direct creative tickets by ensuring creative briefs accuracy and coordinating with Creative Services to deliver relevant materials within project timelines.
- Track customer experience feedback and buyers NPS following key product releases and promotions on PSD digital storefronts.
Digital Operations support
- Work with the Digital Operations Content team to prepare assets for new product launches promotional launches and other strategic projects.
- Edit images and videos to the correct format and size while maintaining quality for onsite use.
- Assist in the translation process to ensure the correct copy is localized in all relevant languages.
- Manage content metadata within the relevant systems.
- Support the Digital Content Associate Managers in ongoing site maintenance and updates.
- Perform regular QA checks of the site and customer journeys to ensure updates match established briefs for each campaign.
Qualifications
- Experience in retail ecommerce preferably in consumer electronics or video game software.
- 2 years of related experience using ecommerce content tools and platforms preferably SAP Commerce Cloud/Hybris and Adobe Experience Manager 6.5 (CMS Experience Fragments DAM).
- Experience using editing software such as Adobe Photoshop and Media Encoder.
- Ability to handle multiple priorities in a fastpaced environment.
- Excellent written and oral communication skills.
- High attention to detail and excellent communication skills.
- Project management expertisea plus
- Bias for action and ability to be flexible
Benefits:
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Caf
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please refer to ourCandidate Privacy Notice for more information about how we process your personal information and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
IC
Employment Type
Full Time
