Patient Access Representative Childrens Clinics
Patient Access Representative Childrens Clinics
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Job Description
Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours Day Shifts (United States of America)Scheduled Weekly Hours:
40Salary Range: $16.25 $23.00Union Position:
NoDepartment Details
Work Schedule: Monday Friday 8:00am5:00pm with an on call weekend once every once every 1012 weeks. Answers phones works with providers and nurses does general office duties. Helps patients both in person and over the phone.Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.Job Description
REGISTRATION
Greet patients & verifies demographics
Creating scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
Collects copayments prepayments and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patients needs coordinate provider schedule
Obtain and coordinate referrals & conduct preauthorization
Arrange interpreter services
Check patients in/out
Operate multiline phone
May resolve work queue issues manage recall and waitlists & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile distribute administer and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred. Postsecondary education helpful.One year of work experience preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to
Required Experience:
Unclear Seniority
Employment Type
Full-Time
