Digital Product Owner

PURPOSE OF ROLE

Responsible for writing user stories facilitating agile concepts and bringing design engineering and quality assurance together to deliver against sprint goals. Partners closely with product leadership and design in order to execute on roadmaps with the scrum team. Also responsible for ensuring that each sprint release meets the business needs and quality standards.

EXPECTATIONS

• Collaborates with product design and technology leaders to translate roadmaps into an organized backlog of work with comprehensive user stories and acceptance criteria to deliver highquality products that meet customer needs.
• Builds and fosters strong relationships with key stakeholders
• Facilitates highly effective ceremonies and ensures the scrum team has context and understanding of their work and how their work aligns with the product strategy and business objectives.
• Facilitates agile ceremonies including backlog grooming sprint planning standups and retros.
• Owns sprint backlog to effectively balance sprint goals with incoming bugs and urgent items.
• Maintains an efficient backlog that enables the team the capabilities to take action during the planning stages.
• Conducts acceptance testing and provides early feedback to development teams.
• Works with the development team design and QA to raise and resolve issues throughout a sprint.
• Leads the creation of product release plans and works with leadership to set expectations for delivery of new functionalities.
• Ensures that all product releases follow defined processes meet highquality standards address customer needs and deliver measurable value to the business.
• Escalates and resolves post release issues introduced or missed in the product release.
• Works with training marketing support and key stakeholders to communicate releases and potential impacts.
• Gathers metrics on key feature releases and reports on their intended and actual impacts to inform future roadmap and prioritization and ensure the team is working towards intended outcomes.
• Participates in the research and analysis of the market and roadmap for the product.
• Analyzes market trends and feedback to identify opportunities for product improvement and development.
• Monitors and evaluates the product performance making datadriven decisions to optimize product features.
• Performs other duties as assigned.

REPORTS TO

• SVP Digital Product

DIRECT REPORTS

• None

Qualifications

QUALIFICATIONS EDUCATION REQUIRED

• Bachelors Degree or comparable qualifications

QUALIFICATIONS EDUCATION PREFERRED

QUALIFICATIONS EDUCATION FIELD(S)/PROFESSION(S)

• Computer Science Business or related field

QUALIFICATIONS EXPERIENCE/SKILLS/COMPETENCIES

• Minimum 5 years of experience in a product owner customer support project management or other related function.
• Experience balancing competing priorities listening to stakeholders to identify solutions and working with technology to implement those solutions.
• Experience facilitating crossfunctional groups to foster healthy debate and achieve productive conversations.
• Experience with software development lifecycle using agile methodologies.
• Familiarity with common project management and knowledge management tools like JIRA and Confluence.
• Experience in leading without authority in a matrix management organization.
• Ability to earn and maintain trust of stakeholders.
• Experience proactively seeking accountability to driving outcomes and are developing new ways to show and visualize successes and failures to help our entire digital product group learn.
• Stakeholders in the business and within technology naturally seek you out given the trusted relationships you have built but you have found ways to listen and also push back when appropriate.
• Ability to communicate complex ideas and concepts to technical and nontechnical audiences.
• Problemsolving skills and keen attention to detail.
• Proactive nature in seeking accountability to drive outcomes with an innovative approach to show and visualize successes and failures that help the digital product group advance.
• Ability to quickly learn new systems and processes.

Compensation

The base salary range for this position is $110000 $150000 inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidates work location skills education and experience. In addition to those factors we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health dental vision life insurance paid timeoff benefits flexible spending account 401(k) with employer match and ESPP.

Additional Information

The application deadline for this job opportunity is 5/23/2025.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color sex (including pregnancy) sexual orientation religion creed age national origin physical or mental disability gender identity and/or expression marital status veteran status or other characteristics protected by law.