Supervisor - Patient Access
Supervisor - Patient Access
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Its more than a career its a calling.
MOSSM Health DePaul Hospital St. LouisWorker Type:
RegularJob Highlights:
Patient Access Representative Supervisor
Supports the Patient Access Servcies Revenue Cycle team at DePaul Hospital
Schedule: 9:00am 5:30pm to include weekends and holidays as needed
Job Summary:
Directs and coordinates activities of subordinate staff to provide excellent customer service and improve the quality of departmental operations. Demonstrates a consistent standard of excellence to which departmental work is expected to conform.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
- Assists the leader with all aspects of registration to promote complete accurate and timely hospital billingmaximizing collectible and minimizing uncollectible accounts.
- Analyzes information provided from leader to ensure all objectives are being met and monitoring for trends to educate staff and inform leader of any issues that might arise that require escalation measures.
- Addresses patient complaints in a timely and courteous manner.
- Manages frontend processes such as pointofservice collections patient checkin and registration and other duties as assigned.
- Ensures appropriate staffing levels and assists leader with keeping an accurate schedule to be followed by staff.
- Ensures staff is compliant and current onrequired trainings.
- Performs regular audits to ensure registration quality on registrars.
- Ensures appropriate levels of understanding awareness and compliance with all applicable federal state and agency laws regulations guidelines and professional standards.
- Collaborates with the other departments to ensure all areas of trending errors are addressed and given sufficient communication.
- Works with other supervisors and department leaders on daytoday operations cross functional activities.
- Provides input for hiring training leading and evaluating staff.
- Performs other duties as assigned.
EDUCATION
- Associates degree or equivalent combination of experience and education
EXPERIENCE
- Two years experience
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
PAS DePaul Health CenterWork Shift:
Day Shift (United States of America)Scheduled Weekly Hours:
40Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (prorated based on FTE).
Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.
Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.
Required Experience:
Manager
Employment Type
Full-Time
