Retail Services Assistant Director Business Operations Manager 2
Retail Services Assistant Director Business Operations Manager 2
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Job Description
Initial Posting Date:
04/28/2025Application Deadline:
05/08/2025Agency:
Oregon Liquor & Cannabis CommissionSalary Range:
$7353 $11373Position Type:
EmployeePosition Title:
Retail Services Assistant Director (Business Operations Manager 2Job Description:
The Oregon Liquor and Cannabis Commission (OLCC) oversees access to alcohol and cannabis products in Oregon through education regulation and distilled spirits distribution. Our aim is to protect public health and safety while supporting responsible businesses and providing funding for local and state agencies.
The agency is comprised of three major operational programs: the Distilled Spirits Program the Recreational Program and the Public Safety Program. All three programs are supported by the Administration Financial Services and Support Services divisions. Revenue generated from these programs helps support state and local government programs.
This position is with the Distilled Spirits Program which oversees the distribution and sale of distilled spirits in the state. The Distilled Spirits division centrally purchases warehouses and distributes distilled spirits to Oregons independently operated liquor stores.
Whats in it for you:
Rewarding work in a productive and creative environment
Colleagues who are passionate about public service and safety
Work/life balance 11 paid holidays a year personal days sick time vacation accruals and more! Click here to learn about State of Oregon benefits.
Advancement and learning opportunities that will help grow your career with the State of Oregon
Possible eligibility for the Public Service Loan Forgiveness Program
A workplace that fosters fairness equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
About this opportunity:
This position is based at our Milwaukie OR distribution center. Please note that the distribution center for the agency will relocate from Milwaukie to Canby OR by approximately the third quarter of 2026.
After an initial training period this position may be eligible for a flexible hybrid work schedule however weekly inoffice work will be required. This position is not eligible to be fully remote.
This position is a management service position and is not represented by a union.
This position serves a twelve 12 month trial service period.
Heres what you will do:
The following list represents the general responsibilities of the Retail Services Assistant Director (Business Operations Manager 2:
Anticipates identifies and analyzes potential and actual operational and policy issues.
Assures liquor agents uphold their contracts and operate in compliance with the state liquor laws administrative rules and the Retail Operations Manual.
Identifies laws rules or policy changes that are needed.
Assesses and advises other decision makers on potential effects of recommended changes to legislation rules or policies.
Manages and directs the District Managers who work directly with liquor agents to ensure compliance with policies and procedures improve operations and customer service and resolve issues.
Analyzes demographics and market forces to recommend liquor store relocations or new sites to the commissioners for their approval.
Develops new programs to keep the retail operation a modern practical efficient operation responsive to consumer needs.
Serves as ultimate resource for answering liquor store agents questions and solving problems concerning distilled spirits retail operations.
Keeps current on stateoftheart solutions to business and retailing processes.
Directs plans organizes controls records and budgets for all activities of the Retail Services Division.
Supports distribution strategies by collaborating with the Distribution & Purchasing Director.
Supervise Retail Services Division hires trains and disciplines subordinates.
Represents the Retail Services Division the Distilled Spirits Program and their issues at the agency level.
Reports to Executive Committee and commissioners on Retail Services Division project development and issues; presents information to commissioners and requests policy decisions.
Serves as spokesperson and agency representative to liquor agents and their organizations to business interest groups governmental agencies Oregons state Legislature and its subcommittees the alcoholic beverage industry and other groups.
Participates with the Retail Partners Council (RPC) and attends agents conventions.
Gives expert testimony such as to the state Legislature on the retail issues.
Other duties as assigned.
Please contact if you would like a copy of the position description.
Heres what you need to qualify:
Minimum Qualifications:
Six years of supervision management or progressively related experience
OR
Three years of related experience and a bachelors degree in a related field
Preferred Experience
Prior experience managing teams; ability to set goals organize work and direct team members in remote or hybrid settings.
Demonstrated experience developing and communicating retail strategies that align with organizational strategies and goals.
Demonstrated experience leading through organizational regulatory or industry changes and acting as a change leader for both internal and external stakeholders.
Knowledge of the distilled spirits industry from business regulatory or distribution experience.
Experience in the retail business industry including inventory management supply chain merchandise shelf and floor sets point of sale interactions and category mix.
Experience creating and growing relationships within the business community through customer service and networking.
Prior experience and ability to engage in public speaking events and meetings.
Demonstrates brand and organizational awareness.
Application instructions and information:
A resume and cover letter are required for this job posting. Please attach both in the Resume / Cover Letter section of the application.
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
You may be asked to submit a skills assessment a writing sample or a video/phone interview as part of the application screening process.
Internal candidates currently working for any State of Oregon agency must apply using your employee Workday account. In addition to required attachments ensure that your profile has your current job history and education. In Workday click on Menu in the upper left corner Jobs Hub Find Jobs. Enter the job number in the search bar click on the job title and select Apply.
Additional information:
The use of outside resources such as artificial intelligence (AI) software during applicant skills assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The selection process consists of a review of your application and an evaluation of your education experience training and overall professionalism of your application materials. Candidates that follow the application directions submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and preferred experience will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are very important to us your application materials will be evaluated for grammar spelling and punctuation.
Per the Pay Equity Law passed in 2017 a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience education training and certifications documented in the application materials. On average candidates new to state service will most likely be offered compensation in the lower to midlevel of the salary range.
Any offer of employment with OLCC is contingent on acceptable references and background check. This position requires a background and security check with fingerprinting to work in areas that handle confidential documents. An adverse background and failed security clearance will result in disqualification.
The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current valid drivers license and maintain a good driving record in order to drive.
Eligible veterans who meet the qualifications will be given veterans preference. For further information please see the following website: Veterans Resources. NOTE: If claiming veterans preference please be sure to check your Workday account for pending tasks or actions under your My Applications section.
We hire preferred workers! For more information please visit our website: Preferred Worker Program.
OLCC does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet our agency employment eligibility standards. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States.
Helpful links and contact information:
Learn more about OLCC
Understanding the State Application Process
For more information you may contact us by email at .
OLCC is fully committed to attracting retaining developing and promoting the most qualified candidates without regard to their race gender color religion sexual orientation national origin age physical or mental disability or veteran status.
Required Experience:
Director
Employment Type
Full-Time
