Peace Officer PRN 2nd shift

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Protects the rights and property of individuals and provides law enforcement services throughout Houston Methodist.

• Actively responds to requests for personal security coverage assistance with directions information and guidance.

• Interacts with individuals in a supportive and respectful manner creating a positive work environment and contributing to a dynamic teamfocused work unit.

• Uses excellent clear and professional communication skills to achieve mutual understanding and problem resolution while providing the highest quality service during every patient visitor and staff encounter.

• Responds to all radio dispatches answers calls and complaints and assesses and makes recommendations as needed for all emergent situations.

• Performs duties in a designated fixedpost assignment.

• Secures premises and individuals by patrolling facilities monitoring surveillance cameras monitoring access points and permitting entry as needed.

• Accurately communicates and/or generates and completes reports by recording occurrences information observations surveillance activities and conducting witness interviews.

• Maintains a safe environment following all policies and procedures for safety hazardous material emergency preparedness and HIPAA.

• Participates in training drills and actual events according to policies and procedures.

• Prevents loss and damage by reporting irregularities. Facilitates policies regarding restitution as appropriate.

• Utilizes and maintains HM and department equipment according to manufacturer specifications.

• Selfmotivated to independently manage time effectively and prioritize daily tasks. Uses resources effectively and efficiently; does not waste supplies minimizing incidental overtime optimizing efficiency in all areas according to department specifications.

• Assists and promotes a culture of workplace safety and proactively prevents workplace violence.

• Supports Houston Methodist and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for selfgrowth and development by participating in inservices programs and continuing education.

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications Licenses and Registrations section.

• Employed by a licensed law enforcement agency

• One 1 year law enforcement experience

• PO Peace Officer State Licensure Current Texas Commission on Law Enforcement license (T.C.O.L.E.

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Understand HIPAA and Patient confidentiality compliance

• Demonstrates emergency preparedness knowledge

• Proficient computer skills including knowledge of Microsoft Office software and Webmail.

• Must be able to handle and prioritize multiple tasks and function calmly in stressful situations including handling of or exposure to confidential/sensitive information

• Ability to assess and evaluate information effectively ability to identify critical issues quickly and accurately attention to detail and proficiency in documentation

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center a national Honor Roll hospital to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care is an accredited chest pain center and is also acute strokeready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3D mammography and other stateoftheart imaging labor and delivery with a level II neonatal ICU Cancer Center of Excellence advanced laparoscopic surgery comprehensive orthopedics and sports medicine neurology urology and otolaryngology. Also Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.