Firmwide Resiliency Office Controls Senior Associate

Our professionals in Corporate Functions cover a diverse range of areas and are an essential part of our company ensuring that were setting our businesses clients customers and employees up for success. The Firmwide Resiliency Office (FRO) is accountable for the maintenance of the Resiliency Framework which establishes the Firms approach and methodology to govern identify measure monitor and test manage and report on Firmwide Resiliency risk for all JPMC Activities. The Firm operates a federated model with the LOBs and Corporate Functions responsible for the implementation and subsequent against aligned resiliency related frameworks as determined by the Resiliency Policy Firmwide. Considering the complex and constantly evolving threat landscape continuing to plan for test and exercise and improve our resiliency capabilities is integral to safeguarding the Firm and our customers clients and communities globally.

As a Senior Associate in FRO Control Management (FRO Controls) you will be responsible for maintaining a strong and consistent control environment within FRO. Partnering with the Firms Leadership you will promote early operational risk identification and assessment effective design and evaluations of controls and sustainable solutions to mitigate operational risk as well as support endtoend issue management. You will be uniquely positioned in the organization to engage Resiliency Control Managers across all LOBs and Corporate Functions providing subject matter expertise on resiliency risk management control practices and associated assessment that also includes resiliency domains associated with assets such as Technology Third Party Sites etc.

Job responsibilities

• Evaluate and perform an endtoend analysis of the Functions risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed and operating effectively
• Maintain a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Engage proactively with stakeholders to selfidentify control breaks
• Perform endtoend issue management inclusive of developing action plans monitor and facilitate timely completion and ensure adequate issue remediation
• Review and analyze program related data (e.g. KRI/KPI) to support firmwide resiliency risk management
• Participate in endtoend process walkthroughs and deep dives to support risk and control assessments across resiliency risks inclusive of resiliency risks related to technology third party sites and other asset domains
• Promote and facilitate focused discussion of the representation reporting and assessment of the firms resiliency risk and control environment amongst the Resiliency Risk Stripe Community

Required qualifications capabilities and skills

• Bachelors degree or equivalent experience required
• 6 years of experience in financial services industry with background in controls audit quality assurance operational risk management or compliance; or equivalent subject matter expertise in Business Resiliency related function
• Wellorganized with ability to prioritize multiple tasks and bring tasks to completion within established timeframes
• Have a collaborative style be flexible and have an ability to partner with other team members across global time zones
• Strong written and verbal communication skills including ability to convey complex ideas simply
• Excellent relationship building and influencing skills
• Energetic selfmotivated and effective under pressure must enjoy the challenge of working within a fastpaced changing and dynamic working environment
• Proficient in Microsoft Office Suite (Word Excel PowerPoint Visio)

Preferred qualifications capabilities and skills

• Proficient knowledge of control and risk management concepts with the ability to design create and evaluate a Control & Operational Risk Evaluation in conjunction with business partners
• Familiarity with Operational Resiliency and Incident & Crisis Management preferred

Candidates must be able to physically work in our offices fulltime 5 days). The specific details and timing will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B H4 EAD OPT TN or L visas).