Natural Retreatsis hiring a
Housekeeping Inspectorto join our
Great Smoky Mountains TNteam! The Housekeeping Inspector is essential to delivering an exceptional first impression to our guests as they ensure that residences are in pristine condition and meet brand Housekeeping Inspector is responsible for both housekeeping and inspector tasks.
COMPENSATION: $16.00 $16.50 per hr. *dependent upon experience
BENEFITS & PTO: Natural Retreats contributes to both employee and dependent premiums.
- 15 vacation days
- 9 holidays
- 7 sick days
- 5 NR Dayswith a$1500 allowanceto book aNR/360 Blue vacation home!
- Maternity AND Paternity Leave
- Medical(Traditional PPOstyle plans and High Deductible Plan w/ HSA)
- Dental
- Vision
- Flexible Spending Accounts (medical and dependent care)
- 401Kretirement plan options with3.5 company match
- ShortandLongTerm Disability Insurance 100 company paid)
- Basic Life Insurance Policy of $company paid)
- Supplemental Life Insurance (Employee Spouse Child)
- Company Cell Phone
ESSENTIAL FUNCTIONS:- Responsible for inspecting homes between housekeeper cleans and guest arrivals.
- Ensure homes are properly staged in preparation for guest arrival.
- Ensure all areas have been cleaned and prepared properly using an internal inspection checklist.
- Ensure toiletries and amenities are replenished.
- Ensure bathrooms are cleaned to company standards and stocked with toiletries and amenities.
- Ensure all flooring is vacuumed swept and washed to company standards.
- Ensure refrigerators ovens microwaves and stoves are clean inside and out.
- Ensure porches/decks are swept and free of debris prior to guest arrival.
- For residences that have open fires ensure the fireplace is cleaned prepared for use and stocked with wood and kindling.
- Greet guests in a friendly welcoming and consistent manner.
- If a guest makes a direct request to Housekeeping ensure that you promptly fulfill the request and if unable to fulfill the request raise with the relevant manager. Ensure that you keep the guest aware of the progress and always communicate in a friendly positive manner.
- Deliver items during cleans and act as the runner as needed.
- Approach all tasks and requests with a can do attitude.
- Escalate any general issues with the residences to the relevant manager promptly.
- Be an ambassador for Natural Retreats
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the Team Member for this job.EXPERIENCE AND SKILLS:REQUIRED- Customerfirst attitude
- Strong attention to detail
- Must have a valid Drivers License reliable transportation and a SMART phone
- Strong time management
- Team player
- Ability to multitask and manage time effectively
- Able to exercise good judgement
- Excellent interpersonal written and verbal communication skills
- Ability to work alone and as part of a team
- Proactive and flexible approach to work
DESIRED- Previous experience in hospitality preferred but not required
- Previous experience as a housekeeping inspector preferred but not required
HOURS OF WORK:This is a fulltime position. Weekends and holidays will generally be busy with guest arrivals and departures and are considered working days. Exact daily schedules may vary from season to season and differ from inseason to offseason. Vacation is generally taken outside of peak season.
**To be eligible for employment candidates for this safety sensitive position must pass a preemployment 5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.
**As part of our hiring process we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position you consent to undergo a background check.
Persons with disabilities needing accommodation in the application process or those needing job postings in an alternative format may email a request to
Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race color national origin ancestry sex gender gender identity gender expression pregnancy childbirth or related medical condition religious creed physical disability mental disability age medical condition (cancer) AIDS/HIV marital status veteran status sexual orientation genetic information or any other characteristic protected by federal state or local law. We are dedicated to this policy with respect to recruitment hiring placement promotion transfer training compensation benefits Team Member activities and general treatment during employment.
Required Experience:
Junior IC