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You will be updated with latest job alerts via emailBond Vet is on a mission to strengthen the humananimal bond through better pet care. We offer primary and urgent care so were there for pets when they need us most. Our clinics are designed with pets and people in mind: warm friendly and highly sniffable. We balance this design with a strong focus on technology all built inhouse which means we can easily innovate our systems to improve the veterinary team pet and client experience.
To achieve our vision Bond Vet is currently seeking an Area Medical Director to help lead Bond Vets highgrowth business in Chicago.
The Area Medical Director supports the care delivery and clinical operations of the clinics in the Chicago area. They work closely with their Regional Director to ensure that clients and patients in their area receive a high standard of care and that Clinic team members work collaboratively and efficiently in a positive workplace environment whilst delivering strong business performance (P&L).
The Area Medical Director must have a customerfirst servicesbased approach with an understanding of the importance of rigorous operational implementation to drive seamless consumer experience. They must be able to work with veterinarians as well as other medical and nonmedical professionals to help operate a technologyenabled consumercentric and highly efficient veterinary business. This leader must have the flexibility required to succeed in a fastpaced entrepreneurial environment and must be excited by the concept of helping to define the new practice of veterinary care for both customers and health professionals. They should be motivated by complex problems and unstructured environments and must thrive at establishing new paradigms for service delivery. They must understand the importance of coaching and model the how alongside their teams.
Responsibilities
Overall: Responsible for supporting delivery on our clinical goals for Employees Clients & Pets and the Business (P&L)
Collaboration: Partners with and supports the clinic leaders in their area in creating highperforming business units
Care Quality: Ensures the delivery of the highest quality (safe effective patient and clientcentered timely efficient and equitable) veterinary care by all team members in their area
Development: Mentors and develops clinical team members to be their best through sidebyside coaching feedback sessions and regular case discussions.
Culture: Participates in doctor and team meetings to foster and strengthen positive hospital culture. Spearheads regional culture and learning focussed events (beer rounds wetlabs)
Client Experience: Ensures the delivery of an excellent client experience in their area (including supporting the resolution of client complaints when applicable)
Talent Acquisition: Participates in recruitment efforts for Doctors and when appropriate support staff to ensure the recruitment of the highest caliber of veterinary talent
Gives and Receives Feedback: Acts as an ambassador of Bond Vet within the veterinary community and the public at large
Skills of this leader include;
Qualifications
Pay Range $165k$195k anually Depending on Experience
Required Experience:
Director
Full Time