Senior Lead SRE

As a Principal Site Reliability Engineer at JPMorgan Chase within the Mergers & Acquisitions SRE team you will work with your fellow stakeholders to define nonfunctional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products design and test phases that your service level indicators are effectively measuring customer experience and that service level objectives are defined with stakeholders and implemented in production.

We are looking for an experienced infrastructure engineer to join our mergers & acquisitions SRE team! Your knowledge of Microsoft 365 and Google Workspace will help integrate email chat storage and collaboration platforms services during merger projects. Youll also ensure our infrastructures resilience and scalability impacting our operations directly. Collaborate with crossfunctional teams implement change management practices and analyze data for strategic insights. With your technical and communication skills youll be vital in cloud services integration. If you have experience in cloud migrations and a strong technical background apply to help advance our operational excellence.

Job responsibilities

• Creates high quality designs roadmaps and program charters that are delivered by you or the engineers under your guidance
• Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and businessrelated issues
• Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
• Collaborates with others to create and implement observability and reliability designs for complex systems that are robust stable and do not incur additional toil or technical debt
• Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
• Evolves and debug critical components of applications and platforms
• Design and implement cloudbased solutions leveraging Microsoft 365 & Google Workspace offerings to ensure the resiliency and scalability of cloud infrastructure.
• Utilize Microsoft tools such as PowerShell Azure AD Graph API Microsoft SQL Server and SQL Reporting Services to maintain and enhance cloud services.
• Apply change management practices and agile frameworks to implement account level changes providing testing documentation and guidance to operations for global tenantwide changes.
• Acquire comprehensive knowledge of datasets required for a holistic view of tenant footprint to assist in strategic deployments.

Required qualifications capabilities and skills

• Formal training or certification on site reliability culture and principles concepts and proficient advanced experience
• Advanced knowledge and experience in observability such as white and black box monitoring service level objectives alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc.
• Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
• Ability to communicate databased solutions with complex reporting and visualization methods
• Recognized as an active contributor of the engineering community
• Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firms strategy
• Ability to anticipate identify and troubleshoot defects found during testing
• Strong communication skills with ability to mentor and educate others on site reliability principles and practices
• Apply technical expertise in Microsoft OneDrive & SharePoint Online to devise strategies identify potential obstacles and setting LOB expectations for merger projects.
• Comprehensive knowledge of datasets required for a holistic view of the Microsoft OneDrive & SharePoint Online footprint including Private/Public Sites access groups retention policies and more.
• Develop construct and execute a consistent data gathering process that will be used to assess scope establish proper data ownership and perform post migration validation.
• Proficiency in using Microsoft tools such as PowerShell Azure AD Graph API Microsoft SQL Server SQL Reporting Services.
• Capable of assessing documenting and mastering migration tools such as Quest on demand and AvePoint.

Preferred qualifications capabilities and skills

• Understanding of change management practices and agile frameworks for implementing account level changes while providing testing documentation and guidance to operations for global tenant wide changes.
• Demonstrate excellent interpersonal and communication skills and the ability to collaborate effectively with diverse team: Product Engineering Legal Cyber security operations vendors and members of the acquired company.