Program Manager Contingency Management
Program Manager Contingency Management
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Job Description
Role: Program Manager Contingency Management
Location: Wellness Center 345 S. San Pedro Street Los Angeles CA 90013
Schedule: Monday Friday 8:00 am 4:30 pm
Status: Full Time Exempt
Benefits: Medical Dental Vision Retirement Planning 403b) Employee Assistant Program (EAP) etc.
Summary
Under the direction of their supervisor the Program Manager Contingency Management will provide leadership administrative oversite and coordination and programmatic supervision to members of the Contingency Management Pilot mobile team to ensure participants enrolled in the Housing Retention Contingency Management Pilot are receiving appropriate services. The pilot project supports participants to improve housing stability health and other targeted behaviors through the use of case management services and incentives. The pilot is a collaborative effort of the Department of Health Services Harm Reduction Division and Housing for Health the Department of Public Healths Substance Abuse Prevention and Control Harm Reduction team and Brilliant Corners.
The Contingency Management mobile team consists of a Program Manager a Peer Counselor a Substance Use Counselor and a Nurse Practitioner. The Program Manager will provide supervision for mobile team staff. The team visits participants at their housing location develops contingency management goals assesses progress towards achieving those goals and issues incentives. The team will work closely with the participants Housing for Health Intensive Case Management Services Case Manager and property or facility management (as appropriate) to support the participants progress towards reducing problematic drug use and to retain housing for participants atrisk of losing their housing due to substance use related behaviors. Abstinence is not required to participate in the program.
Essential Duties and Responsibilities
- Completes and ensures that the team is completing all necessary enrollment procedures and documentation for Contingency Management participants.
- Provides orientation and guidance to Contingency Management participants and coordinates with staff to ensure collaboration on Contingency Management services.
- Provides daytoday oversight for all Contingency Management services including accomplishing goals and documenting progress.
- Manage inventory and storage of incentives.
- Coordinates and leads team meeting with Contingency Management Mobile Team.
- Creates and submits reports to funders.
- Processes referrals to the program with collaborators.
- Coordinates case conferences with Housing ICMS (Intensive Case Management Services) providers.
- Responsible for general oversight of the mobile van.
- Provides clinical and administrative supervision to staff on the team.
- Facilitates weekly team meetings and case consultation utilizing a traumainformed care lens and harm reduction approach.
- Collaborates with The Housing Department team DHS and community partners to develop creative interventions focused on improving the safety and wellbeing of our most marginalized clients.
- Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate
- Maintain confidentiality of client files per HIPAA and all applicable guidelines
- Ensure all documentation and data collection is complete timely accurate and current in agency records and electronic databases.
- Effectively and professionally represent agency at meetings with community and collaborators.
- May be required to drive program vehicle (Sprinter van)
- Other duties as assigned.
Qualifications
- BA or 2 year equivalent experience
- Experience working within a harm reduction setting preferred
- Substance use certification preferred
- Experience providing administrative supervision and oversight
- Knowledge of trauma informed housing first and harm reduction methodologies.
- Experience working with people living with mental illness and/or substance use providing field based services and addressing crisis situations.
Work Environment
- Combination of field (mobile team on van) and office environment
- Regularly required to sit stand bend; occasionally lift or carry up to 35 lbs.
- On occasion walk or drive to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold heat dust noise and odor
- May need to bend stoop twist and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Pay TypeSalary
- Min Hiring Rate$70500.00
- Max Hiring Rate$75000.00
- Travel RequiredYes
- Required EducationHigh School
Required Experience:
Manager
Employment Type
Full-Time
