Our Client
Celebrating 30 years of providing the Tsawwassen area with highquality repairs on all makes and models of vehicles including Tesla and other electric models our Client is an ICBC accredited Collision Repair Shop focused on getting you back on the road in preaccident condition. With expertise in glass body & mechanical repairs for both insurance and private pay clients the only thing better than having your car worked on at our Clients shop is working IN our Clients shop!
Whats in it for You
- A fastpaced teamoriented environment where everyone is truly working toward a common goal of quality while being compensated with a competitive base salary of between $80k $90k annually (this is NOT a Flat Rate environment)
- Monday Friday position with REAL work/life balance. NO WEEKENDS!
- Comprehensive Benefits Program at a shared cost AND a company RRSP program with company match taking care of your present and future needs
- Opportunity to become a true EV specialist. This shop is TeslaCertified and hoping to find an Estimator who wants to develop in that area specifically.
- Ample opportunities for professional growth through ongoing training and potential for further advancement
The Opportunity
Reporting to the Operations Manager the Collision Estimator will work collaboratively day to day with an established team of Collision Repair professionals to ultimately ensure the safe efficient and costeffective repair of vehicles. Based out of our Clients established independent collision centre in Delta BC the successful candidate will be responsible for completing detailed and accurate repair reports that enhance repair results customer service and the company s financial results.
Required Experience and Qualifications
- 5 years experience as a Collision Estimator or Service Writer is required. Training on the Collision Repair Plan process will be provided for skilled and experienced Service Writers
- 5 years customer service experience
- Community College or Technical School Diploma is considered an asset
- Expertise in detailed and comprehensive report writing
- Fluent in reading writing and speaking English
- Proficiency in Microsoft Office Suite
- Experience with Mitchell & Audatex estimating software is required
- Highly organized with a strong background in planning research and time management
- Collaborative approach to working with both inhouse teams and external contacts
- Strong customer service and communication skills
- Current repertoire of technical language and estimating trends within the industry
- Indepth knowledge of ICBC s web services
- Established network of ICBC technical and compliance contacts
Responsibilities of the Position
- Manage customer intake inquiries followup and communication
- Develop and manage writing standards for indepth repair plans
- Conduct research through a variety of resources to ensure the most accurate estimates and subsequent bodywork is completed
- Regularly inspect and monitor repairs being completed to ensure alignment with the respective estimate
- Proactively seek out industry updates product and systems knowledge
- Manage technical and administrative functions related to the estimate including all technical information repair plans and use of parts ordering programs
- Establish and maintain 3rd party relations with B2B contacts and suppliers
- Coordinate communications and services with ICBC
- Foster crossdepartmental communications and functions
- Actively participate in maintaining the overall facility health and safety standards and best business practices
Sound exciting
Submit your application today wed love to hear from you!