Legal Information Referral and Complaints Consultant
Legal Information Referral and Complaints Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
- Coordinate telephone information and referral services for clients.
- Provide accurate legal and community service referrals.
- Organise and book client appointments using online booking systems.
- Maintain client databases and manage confidential client files.
- Collaborate effectively with a multidisciplinary team and other service providers.
- Implement and support responsive accessible service delivery models.
- Respond appropriately to client needs by identifying issues and relevant jurisdictions.
- Perform general administrative and organisational tasks.
Requirements
- Currently studying or have completed a Law degree (or equivalent).
- Knowledge of legal and social issues across a broad range of jurisdictions.
- Strong organisational administrative and communication skills.
- Excellent written and computer skills including word processing.
- Ability to work independently and as part of a team.
- Able to listen attentively and respond with sensitivity and accuracy.
- Selfmotivated resourceful and effective in time management.
- Previous volunteer experience with community legal services highly regarded.
Benefits
- Australian clients and Australian hours (giving you great experience and an early finish!
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
- And of course a competitive salary
Currently studying or have completed a Law degree (or equivalent). Knowledge of legal and social issues across a broad range of jurisdictions. Strong organisational, administrative, and communication skills. Excellent written and computer skills, including word processing. Ability to work independently and as part of a team. Able to listen attentively and respond with sensitivity and accuracy. Self-motivated, resourceful, and effective in time management. Previous volunteer experience with community legal services highly regarded.
Employment Type
Full Time
