REQUIREMENTS:
- Total experience 10years.
- Strong working experience in ServiceNow development and implementation.
- Proven expertise in ServiceNow ITAM HAM SAM and ITSM modules.
- Experience in implementing and managing complex integrations between ServiceNow and external systems.
- Proficiency in ServiceNow scripting: Business Rules Client Scripts UI Policies UI Actions Jelly and AngularJS.
- Experience working in Agile/Scrum environments and managing multiple priorities in a fastpaced setting.
- Experience with ServiceNow ITOM and/or CSM modules.
- Strong understanding of ITIL processes and certifications (Foundation or Intermediate level preferred).
- ServiceNow Certified System Administrator and additional module certifications.
- Familiarity with ServiceNow Flow Designer and Integration Hub.
- Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
- Excellent communication and interpersonal skills
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and nonfunctional requirements and being able to define technologies patterns and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements schedules and activities.
- Being able to lead/support UAT and production rollouts.
- Creating understanding and validating WBS and estimated effort for given module/task and being able to justify it.
- Addressing issues promptly responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications :
Bachelors or masters degree in computer science Information Technology or a related field.
Remote Work :
Yes
Employment Type :
Fulltime