SOC Support Engineer III AWS SOC Security Support Engineer
SOC Support Engineer III AWS SOC Security Support Engineer
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-05-2025
Job Description
The Amazon Web Services (AWS) Security Operations Center (SOC) Support Engineer works across IT Systems and provides technical support; security response for logical services and physical data center systems and signals to support AWS security customers and partners.
Candidates for this role will possess both knowledge of security principles and experience with practical application of security best practices. An ideal candidate will have a proven record of accomplishment in one or more of the following domains: emergent/military/network operation centers logical security and technical customer support. They will possess excellent verbal and written communication skills and be able to multitask effectively through multiple incidents or workflows. Successful candidates will demonstrate good judgement and critical thinking while following SOC procedures and guidelines. They will have a technical background with the ability to identify and troubleshoot operating system and web application security issues across the physical and the logical space. They will be proactive adaptable professional and insist on the highest standards of work.
The AWS SOC is a 24/7/365 operation and shift work will be required to include days nights weekends and holidays. This role also requires flexibility of schedule and the ability and willingness to work outside of normal daytime business hours (including overnight shifts).
#awssoc
Key job responsibilities
As an AWS SOC Support Engineer you will employ security strategies and procedures in accordance with service level agreements policies standards and operating procedures. You will manage communications security response and escalations facilitate operational needs generate and/or manage trouble tickets and provide additional services as required. More specifically the SOC Support Engineer will:
Drive security findings research mitigations and analyze potential security vulnerability related information from a variety of sources to remediate root cause.
Manage high security events communicate risks to AWS stakeholders and escalate to drive mitigation.
Utilize security mindset and judgment to assess security risks across the organization and escalate accordingly.
Create innovative solutions to security issues utilizing technology or process improvement.
Produce progress reports briefs and white papers regarding issues security concerns and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.
Consult closely with the other Amazon security and service teams on issues related to AWS security posture and work as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead.
Interface with technical teams stakeholders and leadership to translate security mitigation plans into actionable items.
Manage email phone communications generate and/or manage trouble tickets handle incoming chats and provide technical support to customers.
Utilize knowledge of IT systems technical support for applications; troubleshooting Windows/Linux.
A day in the life
The AWS SOC is expanding physical and logical security services operations to support the growth of our data centers and other related security functions. The AWS SOC Support Engineering is seeking a selfmotivated SOC Support Engineer with security technology experience problemsolving abilities analysis skills and strong customer obsession. Come join the team tasked with improving the level of security on a global scale across new and existing AWS infrastructure.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing training and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
Our team values worklife harmony. Availability during the AWS SOCs 24/7/365 operation is imperative to maintaining proficiency in this role and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and wellbalanced life both in and outside of work.
2 years of security experience.
Experience in incident response/management.
Technical degree OR 4 years professional/technical experience.
Experience with Unix/Linux/Windows Operating Systems administration troubleshooting and debugging technical systems scripting and task automation.
Flexibility of work hours to include nights weekends and holidays.
Experience with AWS Cloud Environments.
Working knowledge of Shell/Bash/Python.
Experience developing systems networks and operating systems architecture.
Experience in Physical Access Control Systems (PACS).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Candidates for this role will possess both knowledge of security principles and experience with practical application of security best practices. An ideal candidate will have a proven record of accomplishment in one or more of the following domains: emergent/military/network operation centers logical security and technical customer support. They will possess excellent verbal and written communication skills and be able to multitask effectively through multiple incidents or workflows. Successful candidates will demonstrate good judgement and critical thinking while following SOC procedures and guidelines. They will have a technical background with the ability to identify and troubleshoot operating system and web application security issues across the physical and the logical space. They will be proactive adaptable professional and insist on the highest standards of work.
The AWS SOC is a 24/7/365 operation and shift work will be required to include days nights weekends and holidays. This role also requires flexibility of schedule and the ability and willingness to work outside of normal daytime business hours (including overnight shifts).
#awssoc
Key job responsibilities
As an AWS SOC Support Engineer you will employ security strategies and procedures in accordance with service level agreements policies standards and operating procedures. You will manage communications security response and escalations facilitate operational needs generate and/or manage trouble tickets and provide additional services as required. More specifically the SOC Support Engineer will:
Drive security findings research mitigations and analyze potential security vulnerability related information from a variety of sources to remediate root cause.
Manage high security events communicate risks to AWS stakeholders and escalate to drive mitigation.
Utilize security mindset and judgment to assess security risks across the organization and escalate accordingly.
Create innovative solutions to security issues utilizing technology or process improvement.
Produce progress reports briefs and white papers regarding issues security concerns and operational opportunities for improvement that affect AWS data center operations and/or AWS reputation.
Consult closely with the other Amazon security and service teams on issues related to AWS security posture and work as a catalyst to bring stakeholders together to address findings and risks until a formalized business owner is identified to take lead.
Interface with technical teams stakeholders and leadership to translate security mitigation plans into actionable items.
Manage email phone communications generate and/or manage trouble tickets handle incoming chats and provide technical support to customers.
Utilize knowledge of IT systems technical support for applications; troubleshooting Windows/Linux.
A day in the life
The AWS SOC is expanding physical and logical security services operations to support the growth of our data centers and other related security functions. The AWS SOC Support Engineering is seeking a selfmotivated SOC Support Engineer with security technology experience problemsolving abilities analysis skills and strong customer obsession. Come join the team tasked with improving the level of security on a global scale across new and existing AWS infrastructure.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.
Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.
Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing training and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
Our team values worklife harmony. Availability during the AWS SOCs 24/7/365 operation is imperative to maintaining proficiency in this role and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and wellbalanced life both in and outside of work.
2 years of security experience.
Experience in incident response/management.
Technical degree OR 4 years professional/technical experience.
Experience with Unix/Linux/Windows Operating Systems administration troubleshooting and debugging technical systems scripting and task automation.
Flexibility of work hours to include nights weekends and holidays.
Experience with AWS Cloud Environments.
Working knowledge of Shell/Bash/Python.
Experience developing systems networks and operating systems architecture.
Experience in Physical Access Control Systems (PACS).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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