Operational Excellence - Senior Associate
Operational Excellence - Senior Associate
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection prioritisation and resource allocation to facilitate successful project delivery.In project management at PwC you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
As an Operational Excellence Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . Responsibilities include but are not limited to:
- Utilize Lean and Six Sigma methodologies (e.g. Business Process Mapping Value Stream Mapping Training and other continuous improvement strategies) to identify and eliminate waste while incorporating digital tools to enhance efficiency and effectiveness. Work in the context of larger scale transformation with multiple stakeholders.
- Support the production of highquality deliverables on time and on budget closely collaborating across Strategy & Transformation teams and stakeholder groups ensuring alignment with the Project Sponsors expectations.
- Develop and maintain strong relationships with decisionmakers ensuring buyin for proposed solutions. Effectively communicate and facilitate engagement across virtual platforms. Support teams through behavioral change journeys through coaching and other means.
- Deliver workshops and presentations to provide insights and promote continuous improvement. Utilize collaboration tools for virtual facilitation where required.
- Use data tools such as Excel or Power Apps to develop data models and dashboards to promote continuous improvement.
- Contribute to the development of program visions and innovative approaches within the Operational Excellence community placing emphasis on leveraging emerging technologies to achieve sustained outcomes.
- Contribute to the development of the Operational Excellence teams vision evolution and collaboration within the Strategy & Technology group.
Experiences and skills youll use to solve
- 49 years of progressive professional experience with a focus on Lean Management process mapping stakeholder collaboration working with highperforming teams and utilizing technology to support operational improvements.
- Selfmotivated ability to selfmanage and prioritize multiple competing tasks and deliver with quality. Ability to take and apply feedback. Ability to work within ambiguous environments.
- Ability to analyze complex problems evaluate information and ensure that the presented solutions are based on facts and data.
- Familiarity with implementing process reengineering strategies such as Lean and Six Sigma. A Lean Six Sigma Yellow Green or Black Belt is not required but is an asset.
- Interest in continually upskilling and a curiosity for emerging technologies and their applications in operational excellence. Experience with tools and techniques that facilitate digital transformation is not required but is an asset.
- Excellent verbal communication skills and ability to present complex ideas in a clear simplified manner. Ability to engage with stakeholders of any seniority in a professional manner.
- Experience with inperson and virtual meetings or workshop facilitation. Familiarity with design thinking cocreation personas or journey mapping is not required but is an asset.
- Openness to learning new tools and adapting to virtual and client environments.
- Strong commitment to diversity and inclusion a high level of personal integrity energy and a passion for positive change.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Agile Methodology Analytical Thinking Business Process Improvement Communication Costing Creativity Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity IT Project Lifecycle Learning Agility Optimism Process Mapping Process Standardization Program Management Project Budgeting Project Coordination Project Delivery Project Documentation Project Governance 19 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
