Polish speaking Customer Support Representative
Polish speaking Customer Support Representative
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Job Description
Location: Lisbon Portugal
Work Schedule: 40 hours per week 8 hours per day 1hour lunch break) on rotational shifts Monday to Sunday from 06:00 to 00:00
Training: 15 working days
Your Role:
As a Customer Service Representative you will be the goto expert for SMB clients helping them grow their businesses across multiple channels. Your responsibilities include:
Providing support via phone email and chat to help SMBs maximize their potential
Assisting SMB clients with selfservice advertising solutions ensuring they achieve their marketing goals
Delivering pre and postsales support for all selfservice products
Offering product and tool guidance to enhance the customer experience
Identifying trends and resolving challenges faced by multiple SMB clients
Acting as the voice of our customersproviding valuable insights and feedback to our engineering team
What We Offer:
Work in a vibrant fastpaced environment in Lisbon
Competitive salary
Comprehensive training program 15 working days) to set you up for success
Opportunities for career growth and development
What Were Looking For:
Fluency in Polish (written and spoken) and English C1
Strong customer service and problemsolving skills
Interest in digital advertising and online platforms
Ability to work effectively in a dynamic environment
Ready to make an impact Apply today and become part of our growing team!
Employment Type
Full Time
