Field Service Manager
Field Service Manager
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1 Vacancy
Job Description
Overview:
Are you a naturalborn leader with an affinity for delivering topnotch service and support Does cultivating a dedicated team of digitalsavvy service specialist within a dynamic environment sound like your sweet spot
Canon U.S.A a pioneer in technology solutions and services wants to hear from you. Were actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canons hardware and software technologybased solutions to keep our innovative customers moving forward.
Responsibilities:
Were looking for a true gogetter to oversee:
- A team that services and supports specific business system products and services within a territory and/or an assigned account list including hardware document management solutions and related software.
- Selecting hiring training and developing current and new technical representatives.
- Addressing and resolving customer issues in a timeeffective manner to achieve total customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
Qualifications:
Do you meet these requirements
- Bachelors degree in a relevant field or equivalent experience required plus 7 years of related experience and management of typically two or more regular fulltime employees.
- Service management experience in the technology industry.
- Handson field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet Microsoft Office Lotus Notes and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
Employment Type
Full Time
